Viviana Guillen

• Lead and execute weekly reports to the Latam stakeholders team, assuring KPIs (OTIF, Order backlogs, inventory controls, lead time, supply plan accuracy M-2, material coverage)
• Lead and contribute into the transition from S&OP to IBP for Latam and USAC team
• Coordinated periodic reviews with plants and other stakeholders to suggest changes and/or modify inventory planning parameters
• Over 2 years, identified and eliminated >$200,000 in dead and excess inventory
• Established safety stock levels to ensure customer service levels are maintained and KPI metrics are met at 95%. Maintain master data accuracy for 3,000 SKU
• Developed strategies resulting in 10% annual savings and 23% reduction in plant inventory levels
• Managed multiples projects, safety stock analysis, phase in/phase out, New production Introduction, and inventory management
• Support and led key projects/strategies to help the demand and supply management achieve operational excellence
• Identified and managed raw material and/or manufacturing capacity constraints to ensure needs
• I conducted thorough data analysis to identify and address bottlenecks in the supply chain, and in collaboration with cross-functional teams, developed and executed comprehensive plans to optimize operations.

• Coordinate phase in/out and/or new product introduction activities to maximize customer service and meet business expectations Develop and report supply chain performance metrics (cycle time/LTA, backorders, inventory levels, fill rate)
• SAP quality parameter management
• Financial budget management and annual estimation
• Determine and manage inventory buffer quantities for raw materials, semi-finished, and finished goods
• Implement continuous improvement initiatives to enhance supply chain efficiency and customer service
• Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles
• Led cross-functional teams to implement supply chain enhancements, achieving measurable results
• Used SAP ECC/ APO to provide relevant information, evaluations, and planning data for production

Project Cycle time reduction: Reduction on the manufacturing and cycle time to customers from subcontractor from 29 to 10 days; the reduction of the backorder was from $800k to $100k with and inventory level decreased

• Led and supported a team of 10 through all enterprise implementations, providing on-site and remote leadership, sharing knowledge and best practices with the teams, and coordinating with Global SAP SMEs for comprehensive business support
• Organize requirement gathering/understanding sessions, documenting the requirements, prepare user acceptance cases, providing requirement walkthrough sessions, reviewing test cases and high level scenarios, monitoring defects log, maintaining a issue tracker, clarifying the requirements and issues to development and testing teams
• Facilitated resolutions to the gaps within all the processes current and future state
• Work w/cross-functional areas to solve issues in system, establish new standard works and instruct trainings
• Persuade Leaders/ customers and vendors to get the accountability on processes implementation and good practices
• Participates in the setting of objectives, strategies, plans and programs standardized data migration (SAP data conversion)
• Lead master data cleansing and archiving projects to improve data integrity
• Coach personnel on how to navigate through systems to find information needed
• Identified opportunities for cost savings through process optimization, reducing overhead expenses without compromising quality or service levels
• Championed a culture of continuous improvement within the organization by promoting learning opportunities and encouraging open dialogue among employees about challenges faced in their work