Viviana Hernandez

• Performed thorough investigations to acquire information on individuals' character, financial standing, and personal background.
• Completed debriefings for arrested subjects to obtain information pertinent to investigations.
• Documented investigative findings through comprehensive interviews with subjects, neighbors, and employers.
• Reviewed case files and collected data to assist in solving crimes.
• Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
• Interviewed subjects, targets and witnesses for information verification and corroboration.
• Obtained and executed search and arrest warrants in full compliance with legal protections.
• Documented facts and statements gathered from complainants, witnesses, and accused persons.
• Reported results of investigations, with written observations and photographs, produced final reports.
• Managed surveillance of individuals, specific properties, and events.

Has been trained and completed the following courses given by The NYPD Detective Bureau:

- Detective Bureau Interrogators Course (November 2022).

- Five-Day Search Warrant Training (February 2023).

- Detective Dignitary Protection Course (March 2023).

- Detective Bureau Homicide Investigators Course (June 2023).

• Interviewed witnesses and victims to determine critical details relevant to each case.
• Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
• Pursued fleeing suspects on foot and in varying terrain.
• Responded promptly to activated alarms for fires and burglaries.
• Executed law enforcement patrol functions in assigned locations for extended periods of time.
• Diffused active disturbances with de-escalation techniques, compassion and combat skills.
• Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
• Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
• Issued traffic tickets and wrote incident reports according to commissioner specifications.
• Operated mobile data terminals from patrol vehicles to obtain criminal records on-scene.
• Directed traffic at high-volume special events for public safety and order.

• Acquired working knowledge of department practices, procedures and equipment by participating in training sessions and one-on-one mentoring.
• Responded professionally to telephone calls.
• Supported senior police officers by handling routine work and going above and beyond to learn new skills.
• Operated computer to access law enforcement records, type reports and send messages.
• Assisted police officers with non-emergency duties.
• Streamlined office operations by managing client correspondence, record tracking and data management.
• Partnered with team members to implement service initiatives and achieve team objectives.
• Exceeded specific team goals and resolved issues by partnering with colleagues to share and implement service initiatives.
• Executed on-time project management of complex issues for senior leadership.