Viviana Lao
Denver,CO
Summary
Compassionate oncology medical assistant with a strong focus on patient education, effective communication, and teamwork. Committed to enhancing patient care and clinic efficiency through proactive problem-solving and collaboration.
Dynamic individual with hands-on experience in phlebotomy and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Unemployed
N/A
Denver, CO
08.2024 - Current
Oncology Medical Assistant
Navy
San Diego, CA
06.2023 - 08.2024
- Assisted in patient intake and documentation processes to enhance workflow efficiency.
- Coordinated scheduling of chemotherapy treatments, ensuring optimal patient care and resource allocation.
- Monitored patient vitals and reported changes to healthcare providers for timely interventions.
- Educated patients on treatment plans and medication adherence, fostering improved health outcomes.
- Streamlined inventory management processes for medical supplies, reducing waste and costs.
- Led training sessions for new staff on best practices in oncology assistance protocols.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Implemented quality control measures to ensure compliance with healthcare regulations and standards.
- Provided emotional support and resources for patients and their families, fostering stronger relationships between the healthcare team and those in our care.
- Maintained detailed records of administered treatments such as chemotherapy infusions and immunotherapies, ensuring accurate documentation for each patient''s medical history.
- Ensured accurate documentation of patient information, maintaining strict confidentiality in accordance with HIPAA regulations.
- Supported patients through chemotherapy treatments by monitoring vital signs, administering medications as prescribed, and promptly addressing side effects or complications that arose during therapy sessions.
- Assisted physicians in performing various diagnostic procedures, contributing to the timely detection and treatment of cancer cases.
- Coordinated with insurance companies to verify coverage and obtain prior authorizations for treatments as needed, reducing financial barriers to care.
- Proactively participated in quality improvement initiatives within the oncology department by analyzing performance data and implementing evidence-based best practices to enhance patient outcomes.
- Participated in ongoing professional development opportunities to stay current on advances in oncology nursing practices and enhance overall quality of care provided to patients.
- Streamlined clinic workflow by efficiently managing patient records, scheduling appointments, and coordinating with healthcare providers.
- Reduced errors in medication administration by diligently verifying prescriptions, dosages, and potential drug interactions before dispensing medications to patients.
- Facilitated effective communication between patients, families, and healthcare team members to optimize care coordination and treatment outcomes.
- Performed venipuncture for blood sample collection, ensuring proper specimen handling and prompt delivery to the laboratory for analysis.
- Enhanced patient care by providing comprehensive oncology medical assistance during consultations and treatments.
- Collaborated with multidisciplinary teams on implementing individualized care plans tailored to each patient''s specific needs and goals.
- Conducted initial patient assessments to obtain vital signs, medical history, and current medications, providing valuable input to physicians during consultations.
- Promoted a culture of safety within the clinic setting by identifying potential hazards and taking corrective actions when necessary.
- Educated patients on self-care measures related to cancer treatments, empowering them to better manage their health at home.
- Assisted in preparing patients for radiation therapy sessions by positioning them accurately according to treatment plans developed by radiation oncologists.
- Contributed to a positive clinic environment by maintaining clean and organized exam rooms while adhering to infection control protocols.
- Improved patient satisfaction by providing compassionate support and addressing concerns relating to cancer diagnosis and treatment plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Hematology Medical Assistant
Navy
San Diego, CA
06.2023 - 08.2024
- Assisted in patient intake and medical history documentation to ensure accurate records.
- Administered routine blood tests and specimen collection following safety protocols.
- Coordinated with healthcare providers to manage patient appointments and follow-ups efficiently.
- Educated patients on hematology procedures, enhancing understanding and compliance.
- Maintained laboratory equipment, ensuring readiness for diagnostic testing and analysis.
- Streamlined inventory management for supplies, reducing waste and improving resource allocation.
- Monitored inventory levels of medical supplies, ensuring clinic remained well-stocked and minimizing disruptions in patient care.
- Improved patient experience by efficiently managing appointments and coordinating follow-up care.
- Implemented procedural improvements that enhanced workflow efficiency within the clinic setting.
- Collaborated with multidisciplinary healthcare teams to provide comprehensive care for hematology patients.
- Reduced patient wait times through effective communication with the laboratory team and prompt processing of test results.
- Organized educational seminars/programs aimed at increasing awareness among staff members on various aspects of hematology-related disorders.
- Conducted research on latest advancements in hematology field keeping clinical staff informed about changesbreakthroughs.
- Facilitated communication between patients, healthcare providers, insurance companies, navigating complex billing issues as needed.
- Contributed to efficient lab processes by preparing specimens for analysis and ensuring correct labeling of samples.
- Developed strong rapport with patients, establishing trust that contributed to their overall well-being throughout treatment processes.
- Maintained strict confidentiality regarding all sensitive patient data while adhering to HIPAA regulations.
- Provided compassionate support for patients undergoing challenging treatments, offering emotional reassurance during difficult moments.
- Ensured a safe clinical environment by adhering to proper infection control protocols and sterilizing equipment regularly.
- Increased patient satisfaction by addressing concerns promptly and providing thorough explanations of treatment plans.
- Measured patient spirometry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant
Navy
Sasebo, Japan
02.2023 - 05.2023
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Implemented patient education program on preventative care, enhancing community health awareness.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Increased efficiency in office by implementing digital filing system for patient records.
- Facilitated patient education on treatment plans and medications, improving understanding and compliance.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Assisted healthcare professionals in patient examinations and procedures, ensuring adherence to protocols.
- Scheduled appointments and coordinated referrals, optimizing clinic workflow and patient experience.
- Administered medications and vaccinations under supervision, contributing to patient care continuity.
- Educated patients on treatment plans and preventative care options, improving health literacy and compliance.
- Streamlined inventory management processes for medical supplies, reducing waste and improving resource allocation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collaborated with multidisciplinary teams to develop patient-centered care strategies, enhancing overall service delivery.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved clinical workflow with introduction of electronic health records system.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Assisted in PAP smears with physicians and OB procedures
Vaccinator
Navy
Sasebo, Japan
10.2022 - 01.2023
- Fully responsible to carry out the routine immunization activities in the communities by identifying the un-immunized children and women at child bearing age as well as provides support to the national immunization campaigns.
- Organize the follow up vaccination consultations if needed.
- Recognize, respond, and alert emergency medical personnel of possible post vaccination reactions.
- Provide excellent customer service to patients who are coming to vaccination sites
- Assist with physical set up of vaccination clinic and preparation of materials needed for vaccine administration
- Prepare and print patient handouts and vaccine related paperwork
- Prescreen patients for any illness symptoms prior to admission to vaccination site
- Greet and escort patients into vaccination clinics and/or direct to open stations
- Assist outside with traffic and/or patient flow
- Assist patients to complete screening forms prior to receiving immunization, and review screening forms for any contraindications to vaccine
- Complete immunization card documenting dose vaccine dose and provide to patient, along with education on importance of maintaining vaccination card
- Assist nurses or vaccinator by bringing medical supplies, decontamination of vaccine areas, transporting vaccine to immunization table, and escorting patients after vaccination
- Access telephone interpreter to assist non‐English speaking patients as needed
- Assist with observation of patients after vaccination
- Assist with responding to patient emergencies (such as transporting supplies or calling EMS)
Medical Administrative Secretary
Navy
Sasebo, Japan
10.2022 - 01.2023
- Managed patient records using electronic health record systems to ensure accuracy and confidentiality.
- Coordinated appointments and managed scheduling for medical staff to optimize clinic operations.
- Assisted in processing insurance claims, verifying patient eligibility, and resolving billing inquiries efficiently.
- Maintained office supplies inventory, ensuring availability of essential materials for smooth administrative functions.
- Implemented filing system improvements, enhancing document retrieval times and reducing errors in patient information management.
- Developed communication protocols between departments to improve interdepartmental collaboration and patient care delivery.
- Led initiatives to streamline workflow processes, resulting in enhanced operational efficiency within the medical office environment.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Managed sensitive patient data securely, maintaining strict compliance with HIPAA regulations.
- Processed prescription refill requests efficiently, verifying accuracy of information before forwarding to the appropriate physician for approval.
- Collaborated with insurance companies to resolve billing issues promptly, minimizing financial burden on patients.
- Assisted physicians with accurate transcription of medical reports, ensuring timely communication with patients and other healthcare providers.
- Prepared comprehensive medical reports by compiling relevant data from multiple sources including lab results, imaging studies and clinical notes.
- Supported overall patient care by maintaining a clean and organized office environment, prioritizing safety and infection control measures.
- Provided exceptional customer service to all patients, addressing inquiries promptly and courteously while maintaining confidentiality.
- Assisted in the coordination of community outreach programs, promoting awareness of available healthcare services and resources.
- Ensured continuity of care for incoming patients through thorough documentation in electronic health record system during transitions between appointments.
- Enhanced patient satisfaction by providing efficient administrative support and maintaining organized medical records.
- Developed rapport with patients through compassionate communication and attention to their individual needs.
- Coordinated multidisciplinary team meetings, facilitating effective communication among healthcare providers for optimal patient care.
- Answered phone calls and messages for 7-physician clinic medical facility, scheduling appointments, and handling patient inquiries.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction.
- Performed various administrative tasks by filing, copying and faxing documents.
- Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
- Enhanced office productivity by handling high volume of callers per day.
- Located, checked in, and pulled medical records for patient appointments and incomplete charts.
- Supported office staff and operational requirements with administrative tasks.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Registered and verified patient records before triage with most up-to-date information.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Conducted patient intake interviews, recording and documenting relevant information.
- Managed office bookkeeping with insurance billing and patient payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Phlebotomist
Navy
Rota, Spain
10.2020 - 09.2022
- Collected blood samples from patients, ensuring adherence to safety protocols.
- Prepared specimens for laboratory analysis, maintaining proper labeling and documentation.
- Assisted in training new phlebotomists on techniques and procedures.
- Communicated effectively with patients to alleviate anxiety and ensure comfort during procedures.
- Implemented best practices for infection control, enhancing patient safety standards.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
- Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
- Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Medical Assistant
Navy
Rota, Spain
10.2020 - 09.2022
- Assisted healthcare professionals in patient examinations and procedures, ensuring adherence to protocols.
- Managed patient records using electronic health record systems, enhancing data accuracy and accessibility.
- Administered medications and vaccinations under supervision, contributing to patient care continuity.
- Scheduled appointments and coordinated referrals, optimizing clinic workflow and patient experience.
- Educated patients on treatment plans and preventative care options, improving health literacy and compliance.
- Trained new staff on administrative procedures and clinical protocols, fostering a collaborative team environment.
- Streamlined inventory management processes for medical supplies, reducing waste and improving resource allocation.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collaborated with multidisciplinary teams to develop patient-centered care strategies, enhancing overall service delivery.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Empowered patients through education on self-management techniques for chronic conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Implemented care and efficiency improvements to support and enhance office operations.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved clinical workflow with introduction of electronic health records system.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Education
High School Diploma -
Lincoln High School
Tallahassee, FL05-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Excellent communication
- Calm under pressure
- Flexible and adaptable
- Problem resolution
- Verbal communication
- Active listening
- Critical thinking
- Dependable and responsible
- Decision-making
Certification
- PT - Phlebotomy Technician
- CPR- Cardiopulmonary resuscitation
Languages
Spanish
Native or Bilingual
Timeline
Unemployed
N/A
08.2024 - Current
Oncology Medical Assistant
Navy
06.2023 - 08.2024
Hematology Medical Assistant
Navy
06.2023 - 08.2024
Medical Assistant
Navy
02.2023 - 05.2023
Vaccinator
Navy
10.2022 - 01.2023
Medical Administrative Secretary
Navy
10.2022 - 01.2023
Phlebotomist
Navy
10.2020 - 09.2022
Medical Assistant
Navy
10.2020 - 09.2022
High School Diploma -
Lincoln High School