Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Viviana Montoya

Stanley,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Professional Dog Walker

Skiptown
05.2023 - Current
  • Enhanced client satisfaction by providing consistent and reliable dog walking services.
  • Ensured dogs' safety and well-being through attentive supervision during walks.
  • Built strong relationships with clients, fostering trust and confidence in my services.
  • Managed a busy schedule of multiple daily dog walks while maintaining punctuality and professionalism.

Sales Associate

Michael Kors
09.2022 - 05.2023
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Associate

Popshelf
04.2021 - 05.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Backroom Associate

Pet Paradise
03.2020 - 04.2021
  • Worked with animals and learned how to form meaningful bonds with them.
  • Fast paced work environment that was able to keep a constant stream of work going, learning how to stay busy and making sure the back of house was always at its best.
  • Learned to work with a team of many different personalities in order to achieve the best outcome for both workers and animals.

Cashier

Harris Teeter
07.2017 - 11.2017
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Arts - Anthropology

University of North Carolina At Charlotte
Charlotte, NC
12.2023

Skills

  • Bilingual
  • Client Relationship Building
  • Attention to Detail
  • Record Keeping Efficiency
  • Positive Attitude
  • Social Media Savvy
  • Organizational Skills
  • Schedule Management

Languages

Spanish
Native or Bilingual

Timeline

Professional Dog Walker

Skiptown
05.2023 - Current

Sales Associate

Michael Kors
09.2022 - 05.2023

Sales Associate

Popshelf
04.2021 - 05.2022

Backroom Associate

Pet Paradise
03.2020 - 04.2021

Cashier

Harris Teeter
07.2017 - 11.2017

Bachelor of Arts - Anthropology

University of North Carolina At Charlotte
Viviana Montoya