Viviana Montoya
Stanley,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Professional Dog Walker
Skiptown
05.2023 - Current
- Enhanced client satisfaction by providing consistent and reliable dog walking services.
- Ensured dogs' safety and well-being through attentive supervision during walks.
- Built strong relationships with clients, fostering trust and confidence in my services.
- Managed a busy schedule of multiple daily dog walks while maintaining punctuality and professionalism.
Sales Associate
Michael Kors
09.2022 - 05.2023
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Sales Associate
Popshelf
04.2021 - 05.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Backroom Associate
Pet Paradise
03.2020 - 04.2021
- Worked with animals and learned how to form meaningful bonds with them.
- Fast paced work environment that was able to keep a constant stream of work going, learning how to stay busy and making sure the back of house was always at its best.
- Learned to work with a team of many different personalities in order to achieve the best outcome for both workers and animals.
Cashier
Harris Teeter
07.2017 - 11.2017
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Arts - Anthropology
University of North Carolina At Charlotte
Charlotte, NC12.2023
Skills
- Bilingual
- Client Relationship Building
- Attention to Detail
- Record Keeping Efficiency
- Positive Attitude
- Social Media Savvy
- Organizational Skills
- Schedule Management
Languages
Spanish
Native or Bilingual
Timeline
Professional Dog Walker
Skiptown
05.2023 - Current
Sales Associate
Michael Kors
09.2022 - 05.2023
Sales Associate
Popshelf
04.2021 - 05.2022
Backroom Associate
Pet Paradise
03.2020 - 04.2021
Cashier
Harris Teeter
07.2017 - 11.2017
Bachelor of Arts - Anthropology
University of North Carolina At Charlotte
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