Viviana Munoz
Sioux City,Iowa
Summary
Hardworking and detail-oriented job seeker offering strong commitment to providing exceptional patient care. Works well in fast-paced environments managing multiple tasks and providing timely treatments and support. Highly adaptable to different working environments and possesses a solid understanding of nursing principles, patient advocacy and evidence-based practices.
Overview
9
9
years of professional experience
Work History
Practical Nursing Student (Preceptorship)
MercyOne Home Health
04.2023 - 05.2023
- Enhanced patient care by administering medications and monitoring vital signs as directed by Registered Nurses.
- Improved patient comfort by assisting with daily living activities, such as bathing, dressing, and grooming.
- Collaborated with interdisciplinary team members to develop individualized care plans for patients, addressing their unique needs.
- Ensured accurate medication administration through thorough verification of medication orders and strict adherence to dosage guidelines.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
Certified Pharmacy Technician
Redler's LTC Pharmacy
02.2019 - 07.2020
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Assistant Store Manager
Shoe Carnival
12.2016 - 03.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Bilingual Teller
Great Southern Bank
06.2014 - 09.2017
- Enhanced customer satisfaction by providing efficient and accurate transaction services in both English and Spanish.
- Boosted branch sales by cross-selling banking products tailored to individual client needs.
- Collaborated with team members to achieve monthly sales targets through exceptional customer service and product promotion.
- Processed a high volume of transactions daily, demonstrating attention to detail and accuracy under pressure.
- Provided personalized customer service by recognizing returning clients and catering to their specific needs.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
High School Diploma -
West High School
Sioux City, IAAssociate Degree in Nursing - Nursing
Western Iowa Tech Community College
Sioux City, IA12.2024
Diploma - Practical Nursing
Western Iowa Tech Community College
Sioux City, IA05.2023
Diploma - Pharmacy Technician
Western Iowa Tech Community College
Sioux City, IA05.2018
Skills
- Geriatric Nursing
- Teamwork Abilities
- Critical Thinking
- Time Management
- Cultural Competence
- Attention to Detail
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Practical Nursing Student (Preceptorship)
MercyOne Home Health
04.2023 - 05.2023
Certified Pharmacy Technician
Redler's LTC Pharmacy
02.2019 - 07.2020
Assistant Store Manager
Shoe Carnival
12.2016 - 03.2019
Bilingual Teller
Great Southern Bank
06.2014 - 09.2017
High School Diploma -
West High School
Associate Degree in Nursing - Nursing
Western Iowa Tech Community College
Diploma - Practical Nursing
Western Iowa Tech Community College
Diploma - Pharmacy Technician
Western Iowa Tech Community College
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