Viviana Ortiz
Watsonville CA 95076
Summary
Dynamic and detail-oriented professional with a proven track record at Naturipe, excelling in fast-paced environments. Adept at multitasking and problem-solving, I deliver exceptional customer service while maintaining organization. My strong communication skills and adaptability ensure effective teamwork and successful project management, contributing to enhanced operational efficiency.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Office Dispatch
Naturipe
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
Restaurant Waiter
Sushi Garden Restaurant
06.2022 - 05.2023
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed multiple tables efficiently, demonstrating strong multitasking and time management skills.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Assisted in training new waitstaff on restaurant protocols and customer service standards.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
Education
No Degree - Business
Cabrillo College
Aptos, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Time management
- Multitasking
- Calm under pressure
- Verbal communication
- Problem resolution
- Organization and time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Dispatch
Naturipe
05.2023 - Current
Restaurant Waiter
Sushi Garden Restaurant
06.2022 - 05.2023
No Degree - Business
Cabrillo College