Viviana Rivas

• Utilized housing software systems to track client progress, housing inventory, and financial assistance disbursements.
• Reviewed contracts and agreements related to housing programs.
• Maintained accurate records and documented client data in company databases.
• Took minutes and assisted in meetings.
• Performed clerical and administrative duties such as calling clients, answering incoming calls, mail distribution, scheduling meetings, greeting visitors, record keeping, and ordering and tracking office supplies.
• Made referrals to utilize community resources for resident's needs.
• Verified assets and income for applicants.
• Identified potential funding sources for new or existing projects.

• Answered customer requests with information about product availability
• Supervised driver dispatching, route planning.
• Dispatched drivers to meet daily delivery needs for customers.
• Recorded and maintained files or records of customer requests.
• Generated regular reports summarizing dispatch activity including number of orders processed per day, week, month.
• Freight reconciliation.
• Maintain customer relations.
• Attend weekly meetings.
• Utilized various software and tools to streamline processes and optimize performance.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Facilitated internal communication by distributing memos and announcements.
• Organized and scheduled meetings and appointments for management.
• Managed inventory of office supplies and placed orders when needed.
• Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
• Typed, formatted and edited correspondence and other documents.
• Provided administrative support to multiple departments as needed.
• Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
• Monitored office expenses and submitted purchase requests.
• Answered and directed phone calls to appropriate staff members.

A variety of tasks to support the Ceres Police Department. Ensuring community safety through conducting neighborhood radar speed checks, monitoring abandoned vehicles, assisting with neighborhood watch initiatives, issuing public courtesy notices, reporting municipal code violations, and managing traffic control through DUI checkpoints.