Viviana Rodriguez
El Paso,TX
Summary
Experienced and self-motivated individual known for high productivity and efficient task completion.
Helpful and accommodating individual excels in communication, teamwork, and adaptability, ensuring seamless operations in fast-paced environments.
Overview
6
6
years of professional experience
2015
2015
years of post-secondary education
Work History
Meat & Produce Associate
Wal-Mart Supercenter
Cypress, Texas
03.2025 - 08.2025
- Stocked fresh produce shelves with quality fruits and vegetables while monitoring inventory levels and reported restocking needs to supervisors.
- Provided excellent customer service by greeting customers warmly and responding promptly to inquiries about products and locations or services offered.
- Provided knowledgeable training to workers within the department to improve team morale, cooperation, and performance.
- Provided knowledgeable guidance to workers in other departments to improve collaboration between departments as well as overall work flow and store performance.
Front End & Financial Services Associate
Wal-Mart Neighborhood Market
Cypress, Texas
03.2024 - 03.2025
- Processed new account openings, transfers, withdrawals, deposits, and other related transactions.
- Coordinated with team members to provide quality customer service and resolve customer issues promptly.
- Provided training to new associates and to department managers, to ensure customer satisfaction, efficient workflow, and company compliance.
In-Home Driver & OPD Associate
Wal-Mart Neighborhood Market
Cypress, TX
08.2022 - 03.2024
- Verified order accuracy by cross-checking items against pick lists.
- Assisted in training new staff on safety protocols and order-pulling procedures.
- Checked for accuracy of items pulled and ensured that all orders were complete.
- Assisted customers with loading and unloading their orders efficiently.
- Delivered groceries amd packages to customers ensuring timely and safe arrival.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Sales Floor Associate
Wal-Mart Neighborhood Market
Cypress, TX
12.2020 - 08.2022
- Restocked shelves promptly to meet customer demands and enhance shopping experience.
- Maintained organized inventory and ensured product displays/features were visually appealing.
- Trained new associates on store policies, procedures, and customer service standards.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
Team Crew Member
McDonald's
Fresno, CA
11.2019 - 11.2020
- Delivered exceptional customer service by greeting and assisting guests promptly.
- Collaborated with team members to efficiently manage peak service times.
- Managed cash register transactions accurately and efficiently during busy shifts.
- Assisted in training new crew members on operational procedures and policies.
- Maintained cleanliness of dining area, ensuring a welcoming environment for customers.
Education
California Virtual Academy
Modesto, CASkills
- Exceptional customer service
- Financial transactions
- Employee training
- Team collaboration
- Communication skills
- Leadership skills
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Meat & Produce Associate
Wal-Mart Supercenter
03.2025 - 08.2025
Front End & Financial Services Associate
Wal-Mart Neighborhood Market
03.2024 - 03.2025
In-Home Driver & OPD Associate
Wal-Mart Neighborhood Market
08.2022 - 03.2024
Sales Floor Associate
Wal-Mart Neighborhood Market
12.2020 - 08.2022
Team Crew Member
McDonald's
11.2019 - 11.2020
California Virtual Academy