VIVIANA Sanabria
Lufkin
Summary
Highly motivated bilingual with the dedication of helping others. Flexible, hard worker ready to learn and contribute to team success. Adept at providing exceptional customer service and maintaining a well organized work environment.
Overview
11
11
years of professional experience
Work History
Operations Manager
St.Giles
Lufkin
04.2024 - 01.2026
- Managed staff schedules to ensure optimal coverage and productivity.
- Coordinated training programs to develop employee skills and knowledge.
- Monitored inventory levels to maintain supplies and prevent shortages.
- Facilitated communication between departments to resolve operational issues promptly.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Verified accuracy of time keeping records, attendance records, vacation entitlements and other related personnel documents.
- Investigated discrepancies in timekeeping reports submitted by employees.
Child Care Teacher
Kovenant Kidz Preschool
Lufkin
09.2022 - 01.2023
- Developed and implemented age-appropriate curriculum to promote cognitive, social, and physical development of children
- Created a safe and nurturing environment for children by enforcing safety protocols and maintaining cleanliness standards
- Assisted children with daily routines including mealtime, naptime, toileting, and personal hygiene tasks
Direct Support Professional
Lufkin State Supported Living Center
Pollok
05.2018 - 04.2020
- Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
- Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation
- Implemented individualized care plans based on clients' specific needs and goals
- Promoted socialization by organizing recreational activities and outings for clients to engage in the community
- Responded promptly to emergencies or crisis situations following established protocols
- Developed positive relationships with clients through active listening, empathy, and effective communication
- Assisted in coordinating medical appointments, transportation, and accompanying clients during visits
Sales Associate
Cricket Wireless
Lufkin
06.2015 - 05.2016
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
Education
High school diploma -
Angelina College
Lufkin, TX01-2011
Skills
- Time management and organization
- Customer service and support
- Inventory control and management
- Bilingual communication
- Problem solving and critical thinking
- Special needs assistance
- Staff scheduling and coordination
- Operational reporting and analysis
- Facility management strategies
- Timekeeping accuracy and efficiency
- Team building and collaboration
- Employee training and development
- Compliance standards adherence
Languages
Spanish, Fluent
References
References available upon request.
Timeline
Operations Manager
St.Giles
04.2024 - 01.2026
Child Care Teacher
Kovenant Kidz Preschool
09.2022 - 01.2023
Direct Support Professional
Lufkin State Supported Living Center
05.2018 - 04.2020
Sales Associate
Cricket Wireless
06.2015 - 05.2016
High school diploma -
Angelina College