Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Viviana Sandoval

Annandale,VA

Summary

Human Resources Manager with extensive experience in aligning business vision with organizational development initiatives. Proven track record of driving performance improvements and enhancing employee retention through strategic talent acquisition and effective change management. Recognized for fostering strong relationships across all levels of the organization, demonstrating a customer-centric approach and high emotional intelligence to tackle complex challenges. Proficient in QuickBooks, SAP SuccessFactors, PeopleSoft, ADP, and Salesforce.

Overview

13
13
years of professional experience

Work History

Human Resources Manager II

Sodexo
05.2024 - Current

Company Overview: Sodexo at U.S House of Representatives.

  • Identified, screened and interviewed potential employees.
  • Created job postings, tracked applicants and maintained applicant database.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
  • Evaluated current HR processes and recommended changes when necessary to improve efficiency.
  • Ensured compliance with federal, state and local employment laws.

Human Resources Manager

Aramark
Washington, DC
04.2019 - 04.2024
  • Company Overview: Walter E
  • Convention Center, Washington, DC.
  • Lead all aspects of organizational development, payroll, recruitment and staffing, employment law management, performance management, employee relations, acquisitions, HR budget, compensation, and benefits administration.
  • Developed talent management and succession planning for organizations in coordination with executives.
  • Advised managers on employee relations issues, as well as led annual and periodic compensation adjustments and processes.
  • Developed and implemented recruitment strategies to attract qualified candidates.
  • Identified, screened and interviewed potential employees.
  • Created job postings, tracked applicants and maintained applicant database.
  • Maintained employee records in accordance with company policy and applicable legal requirements.

Sr. Staff Manager

FCWS INC
Alexandria, VA
11.2016 - 04.2019
  • Collaborated with hiring managers to prepare a staffing strategy for existing and future needs.
  • Increased time to fill, interview-to-placement ratio, and cost per hire.
  • Managed entire internal, as well as external, staffing resources.
  • Conducted daily quality control and on-call staff accountability communications.
  • Reduced recruiting expenses by more than 50%, utilizing more cost-effective recruiting sources.
  • Maintained office costs and internal payroll within the budget of the company.
  • Provided direction and guidance to junior staff members.
  • Analyzed financial data and identified areas of improvement.
  • Thought partner in resolving high-priority issues, working through the issue with grit, and a resolution-oriented approach.

Office Manager/ Sr. Staff Consultant

Penguin Staff
Alexandria, VA
04.2012 - 10.2015
  • Streamlined administrative procedures, established standards, and outlined protocols ensured the consistency of operations, and every office staff member was on the same page.
  • Facilitated the employee payroll system, certifying that all employees received their pay on time and that it was accurate through data entry and distributed checks.
  • Boosted morale and improved communication between staff at all levels of employees.
  • Quickly identified and solved problems with minimal impact on operations.
  • Coordinated meetings, conferences, travel arrangements and department activities.
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.

Education

Human Resources - Business Management

NVCC
Alexandria, VA
01.2014

Health Science - Certified Medical Assistant

ACT College
Alexandria, VA
01.2010

Skills

  • Labor Relations Knowledge
  • Cultural Transformation
  • Team Training & Development
  • Change Agent & Management
  • Team Building & Leadership
  • Organizational Development
  • Recruitment & Staffing
  • HR Dashboards & Metrics
  • Strategic Planning & Execution
  • HRIS & System Implementation
  • Talent Acquisition & Management
  • Training & Development
  • Talent acquisition

Accomplishments

  • Guided and managed overall provision of HR services, policies, payroll/benefits, accounting, and programs for staffing firms.
  • Boosted accounts through staffing services from 27% to 78% within 12 months through effective and active recruiting.
  • Strengthened positive employee relations by establishing strategies/plans to drive employee engagement at all levels.
  • Addressed and promptly resolved cross-jurisdictional issues with union employees grievances and other issues.
  • Developed training and successful tools for a team of 5 schedulers to oversee $31,000,000.00 of business through hospitality and quality food service for prestigious guests.

Timeline

Human Resources Manager II

Sodexo
05.2024 - Current

Human Resources Manager

Aramark
04.2019 - 04.2024

Sr. Staff Manager

FCWS INC
11.2016 - 04.2019

Office Manager/ Sr. Staff Consultant

Penguin Staff
04.2012 - 10.2015

Human Resources - Business Management

NVCC

Health Science - Certified Medical Assistant

ACT College
Viviana Sandoval