Viviana Santoyo
Fort Wayne,IN
Summary
Resilient and adaptable professional with hands-on experience in patient care and operational support. Known for effective communication and active listening skills, contributing to improved patient outcomes and team efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Student Intern
Lutheran Hospital
Fort Wayne, IN
06.2025 - Current
- Assisted nursing staff with patient care and daily operational tasks.
- Maintained clean and organized work areas to ensure safety and compliance.
- Supported inventory management by tracking medical supplies and equipment usage.
- Participated in team meetings to discuss patient needs and operational improvements.
Patient Care Technician
Lutheran Hospital
Fort Wayne, IN
06.2025 - Current
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs, accurately recording changes and reporting to nursing staff promptly.
- Assisted in the implementation of patient care plans, collaborating with interdisciplinary teams for optimal outcomes.
- Learned patient procedures and protocols
Barista
Starbucks
Fort Wayne, IN
06.2021 - Current
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of workspace to ensure compliance with health and safety standards.
- Operated espresso machines and equipment efficiently, ensuring optimal performance and quality output.
- Aided in training new baristas on beverage preparation techniques and customer service best practices.
Education
Bachelor of Science - Nursing
Indiana University Fort Wayne
Fort Wayne05-2026
Skills
- Active listening skills
- Fast learner
- Team collaboration
- Leadership qualities
- Bilingual (English/ Spanish)
- Time management skills
- Good communication
- Resilience and adaptability
Certification
BLS Certification;
Mental Health First Aid Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Student Intern
Lutheran Hospital
06.2025 - Current
Patient Care Technician
Lutheran Hospital
06.2025 - Current
Barista
Starbucks
06.2021 - Current
Bachelor of Science - Nursing
Indiana University Fort Wayne