As a driven and detail-oriented professional, I excel in event coordination and customer engagement. My adaptability allows me to swiftly solve problems, ensuring top-notch guest experiences. Effective communication skills enable me to address inquiries and concerns promptly. Beyond the front of the house, my organizational prowess extends to administrative tasks. I can assist with scheduling, paperwork management, and office coordination. Additionally, my insights can lighten the load for management. I’ll continue making a positive impact!
Event Coordination and Planning:Collaborate with event organizers to plan and execute successful banquets and special events.
Ensure seamless coordination between the kitchen, service staff, and other departments to deliver exceptional guest experiences.
Adaptability and Problem-Solving:Quickly adapt to changing situations during busy shifts, resolving any issues that arise promptly.
Handle unexpected challenges with a positive attitude, maintaining service quality and guest satisfaction.
Effective Communication:Communicate clearly with team members, ensuring smooth workflow and efficient service delivery.
Use active listening skills to understand guest preferences and address any special requests.
Attention to Detail:Pay meticulous attention to table settings, presentation, and overall aesthetics during events.
Double-check reservation details, dietary restrictions, and other specific requirements to avoid any oversights.
Administrative Duties:Efficiently manage office tasks, including email correspondence, phone calls, and reservation confirmations.
Provide personalized member support, making them feel valued and appreciated.
Received a 10-Year Accomplishment Certificate: Recognized for a decade of dedicated service and outstanding contributions to the Athenaeum at Caltech
Employee of the Month, February 2024: Recognized for outstanding performance and dedication