Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viviana Soriano

Stockton,CA

Summary

Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners.

Overview

7
7
years of professional experience

Work History

FC Associate I, L1

AMXL Fulfillment
11.2020 - Current
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Followed procedures at all times for personal and team safety.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Selected packing materials based on size, quantity and fragility of package contents.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Communicated with other departments to facilitate fulfillment activities and address issues.
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Noted unsafe components inside packages and discussed concerns with supervisors.

Environmental Services Housekeeper

San Joaquin General Hospital
01.2020 - 10.2020
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.

Bartender

Chitivas Salsa And Sports Bar
05.2016 - 01.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

Sales Associate

Dollar General Market
01.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.

Education

No Degree - Business Administration

Heald College Stockton
Stockton, CA

No Degree - Criminal Justice

Heald College Stockton
Stockton, CA

Skills

  • Warehouse Safety
  • Palletizing
  • Shipment Preparation
  • Material Handling
  • Customer Service
  • Equipment Operation
  • Fulfillment Processing
  • Excellent Communication
  • Willing to Learn
  • Punctual and Reliable
  • Issue Resolution
  • Forklift Operation
  • Pallet Jack Proficiency
  • Team Leadership
  • Teamwork and Collaboration
  • Friendly and Courteous

Timeline

FC Associate I, L1

AMXL Fulfillment
11.2020 - Current

Environmental Services Housekeeper

San Joaquin General Hospital
01.2020 - 10.2020

Sales Associate

Dollar General Market
01.2017 - 01.2018

Bartender

Chitivas Salsa And Sports Bar
05.2016 - 01.2019

No Degree - Business Administration

Heald College Stockton

No Degree - Criminal Justice

Heald College Stockton

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Viviana Soriano