Viviana Suarez

Responsible for supporting the Inbound Sales and Field Sales channels nationwide by ensuring accurate and timely commission payments. Manages commission disputes and escalations, ensuring fair compensation. Conducts in-depth analysis of compensation data to identify trends and opportunities for process improvements. Utilizes SQL to query and analyze large datasets, providing actionable insights to drive performance and optimize compensation strategies.

Supporting Inbound Sales Central Division as it relates with commissions, reporting and identifying trends. Working with leadership on providing guidance and feedback on policies and procedures. Conducts regular New Hire trainings and sales teams huddles on commission structure and inquiries submission.

Meeting and exceeding sales goals and improved profitability by aligning sales strategies and business plans. Built and maintained relationships with peers and upper management to drive team success. Coached team members in mastering sales techniques to consistently exceed objectives.

Sharpening the ability to achieve success through leadership capabilities. Networking and developing collaboration, communication and teamwork to build relationships that benefit the organization

Offering products and services of video, internet, phone, security system and mobile lines to residential customers. Top performer, constantly exceeding expectations in sales close rate while following company guidelines and sales integrity

Offering AT&T products including residential products and phone lines. Engagement with company goals. Greeting customers, creating rapport and building relationship. “Top Seller” since 2013

Coordinating company events. Production of corporative videos and commercials

Updating the company website, related with economy and business between Venezuela, United States and Panama. Covering events and news. Live coverage and reporting in English and Spanish. Updating social media platforms.