Viviana Venegas
Daly City,CA
Summary
Dedicated and compassionate clinician who exhibits sound judgement in difficult and high stress situations. Detail orientated and effective at working with clients from a wide range of backgrounds and experiences. Passionate about providing meaningful support, education, and services. Approaches clients with a calm and objective eye always taking into consideration the best interest of the client and their needs. Patient oriented with 8+yrs of experience working with patients facing severe and acute mental health crisis and in need of direct patient care and effective discharge planning. Offering expertise with DBT, CBT and other therapeutic skills with a specialty in the Recovery Model and managing Mental Wellness. Possesses strong problem-solving skills and committed to supporting individuals and families.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Clinical Social Worker II
ZSFGH Inpatient Psychiatry
San Francisco, CA
05.2016 - Current
- Refer patients or family to appropriate community resources to obtain support for mental or physical illness
- Monitor patient compliance with prescribed treatments or medications using the Recovery Model
- Maintain confidential case documentation, compliant with HIPPA and other high-profile cases
- Facilitate individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills as well as providing DBT and CBT skills and education
- Counsel individuals dealing with a variety of psychological issues including depression, anxiety, trauma, grief, loss, and other chronic mental health issues
- Provide on boarding training to new hires on case management strategies, EPIC software, and community services
- Participate in case conferences with other agencies serving the same clientele in preparing patients stepping down to a lower level of care
- Complete psychosocial assessments, treatment plans, IPOCs, initial social work assessments and progress notes
- Adjust treatment plans with current interventions and progress updates and utilize data and experience to coordinate patient care and rehabilitation
- Collaborate with other professionals to coordinate services for patients
- Provide crisis intervention and short-term counseling to patients while on inpatient unit
- Maintain accurate records of client progress and interventions provided
- Modify treatment plans to accommodate changes in clients' mental health and or progress
- Develop treatment plans based on individual needs, strengths, and weaknesses of patients
- Counsel patients individually and in group sessions to assist recovery from illness and to adjust to life
- Plan and coordinate discharge from care facility to patient's home as well as other facilities
- Collaborate with other professionals both on and off the unit/service to assess patient needs and possible placement options
- Provide advocacy services to ensure that patients receive necessary services from outside agencies
- Conduct assessments to evaluate client functioning in various areas such as mental health, substance abuse and family dynamics
- Provide excellent service and attention to patients and families when face-to-face, on zoom or during phone conversations
- Approach patients and engage in conversation through use of effective interpersonal, people skills and motivational interviewing
- Complete day-to-day duties accurately and efficiently
- Experience working with severely mentally ill adults, the homeless and dual diagnosed populations
- Experience working with multidisciplinary team, providing transitional and comprehensive mental health services
Child Protective Services Caseworker
Department of Family and Children Services
Santa Clara, CA
07.2005 - 11.2014
- Facilitated family & team meetings involving parents, caregivers, child welfare professionals and other stakeholders
- Worked with community resources to engage youth in pro-social activities and help families access services
- Collaborated with community partners, such as law enforcement and medical providers, to ensure the safety of children
- Informed victims about legal processes and timelines
- Maintained confidentiality through stringent handling of charts and data
- Documented all interactions with clients accurately and timely using a computerized database system
- Investigated allegations of physical or sexual abuse reported by mandated reporters and members of the community
- Engaged in ongoing professional development activities related to child welfare topics such as trauma informed care or cultural competency training
- Monitored and supervised visits between children and their parents or guardians to ensure safety standards were met
- Established behavioral modification goals and assessed progress toward goals
- Established positive relationships with clients through consistent contact via home visits, phone calls or emails
- Answered and investigated reports of abuse or neglect
- Developed and implemented family improvement plans
- Conducted interviews with children and families to assess risk of abuse or neglect
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations
- Assessed referrals regarding suspected abuse or neglect by gathering pertinent information from various sources including social media outlets
- Created court reports documenting findings from assessments and progress towards goals established in case plans
- Interfaced with local court system, attending court proceedings, and working directly with attorneys
- Developed case plans in accordance with state regulations and best practice guidelines
- Provided crisis intervention services to families in need of immediate assistance
- Ensured compliance with Federal, State, and local laws governing child protection practices
- Conducted home visits, completed inspections, and interviewed family members and witnesses
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics
- Supervised visits at various sites by providing children with age-appropriate opportunities for interaction with parents, maintaining safety of participants
- Facilitated safe exchanges between non-custodial parents and their children during supervised visitation sessions.
Child Protective Investigator After Hours Program
Department of Family and Children Services
Santa Clara, CA
06.2007 - 02.2011
- Provided appropriate referrals for counseling, crisis intervention or other supportive services to minors and families
- Responded to Emergency Response After Hours CPS investigations
- Provided on call emergency response along with Local Law enforcement investigating cases of child abuse and neglect
- Transported children placed into protective custody, complete form report regarding allegations
- Interviewed children, families, medical personnel, and law enforcement to gain valuable information for cases
- Devised and implemented safety plans for children suspected as victims of abuse or neglect
- Remained objective in handling each case, especially when children and families were in high stress situations.
Education
Master of Science in Social Work -
San Francisco State University
05.2005
Bachelor of Science in Social Work -
San Francisco State University
06.2002
Skills
- Clinical Services
- Crisis Intervention
- Individual Therapy and Group Therapy
- Case Management & Coordination of Care
- Regulatory Compliance HIPPA
- Psychotherapy experience and assessments
- Trauma Informed Care
- Treatment Planning
- Fluent in Spanish and English
- ACSW
Certification
ACSW
Languages
Spanish
Timeline
Clinical Social Worker II
ZSFGH Inpatient Psychiatry
05.2016 - Current
Child Protective Investigator After Hours Program
Department of Family and Children Services
06.2007 - 02.2011
Child Protective Services Caseworker
Department of Family and Children Services
07.2005 - 11.2014
Master of Science in Social Work -
San Francisco State University
Bachelor of Science in Social Work -
San Francisco State University
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