Viviane De Souza Jandrey

In Brazil I had my own aesthetics and body art studio for five years. Little by little others artists arrived. At one point, I had seven people working with me. I offered the services of selling jewelry, body piercing, tattoos and Body Art courses. It was my last experience as an entrepreneur.

In the studio I performed several functions, including:

• Management of resources
• Hiring and firing body artists
• Social media management
• Body piercer
• Tattoo Artist
• Teaching body art
• Performed deep cleans to studio, consultation and reception areas to maintain safe, sanitary conditions.
• Resolved client concerns with empathy and professionalism, maintaining positive studio reputation.
• Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.

• My work basically consisted of calling customers who were in debt, analyzing and resolving technical problems related to security cameras and equipment directly with the technical team. Negotiating and receiving outstanding amounts.

I left that company to undertake and work with aesthetic and body art. I wanted to live this professional experience.

In this company I provided service and sales of financial products, loans and vehicle financing. I also carried out the registration and analysis of information with the purpose of deciding whether the client would be able to pay the financing.

• Managed a portfolio of high-net-worth clients, providing personalised financial solutions.
• Collaborated with team members to develop strategies for client acquisition and retention.
• Adapted sales techniques to suit virtual and face-to-face client meetings during changing market conditions.
• Analysed financial markets to provide up-to-date information and advice to clients.