Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vivian Gisel Estrada

Fontana,CA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Resources Recruiter

Middle Tree
10.2022 - Current
  • Managed the end-to-end recruitment process for high volumes of candidates across various roles and departments.
  • Reviewed resumes, conducted initial screenings, and managed the interview process to maintain a consistent pipeline.
  • Worked closely with department heads and program managers to understand specific project staffing needs and timelines.
  • Tailored recruiting strategies to meet the unique requirements of specific programs and projects.
  • Coordinated closely with program teams to ensure candidates aligned with project goals and organizational values.
  • Utilized a sophisticated ATS to track, manage, and update candidate information and recruitment status.
  • Implemented employee engagement initiatives, including surveys, feedback sessions, and team-building activities to enhance morale.
  • Collaborated with HR and department heads to design an onboarding process that ensures a seamless transition for new employees.

Verifier

Veros Credit LLC
05.2022 - 09.2022
  • Verified client information by analyzing existing evidence on file.
  • Posted payments to accounts and maintained records.
  • Conducted interviews with participants to assess eligibility.
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Coded data from participant interviews.
  • Corrected data entry errors to prevent later issues such as duplication or data degradation.

Stock Controller

Nordstrom Fulfillment Center
07.2021 - 03.2022
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Determined and performed appropriate adjustments of authorized stock levels.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Customer Support Supervisor

At Home
01.2021 - 06.2021
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Educated employees on register use, merchandising and customer service.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.

Visitor Services Associate

The Tech Interactive
02.2019 - 07.2020
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Visual Merchandising Associate

Forever 21
02.2018 - 01.2019
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.

Education

Bachelor of Science - Business Administration

San Jose State University
San Jose, CA
01-2025

Associate of Arts - Social & Behavioral Sciences

De Anza College
Cupertino, CA
06-2024

Associate of Arts - Law, Public Policy And Society

De Anza College
Cupertino, CA
06-2024

Skills

  • Decisive
  • Proactive
  • Data Analysis
  • Administrative Support
  • Data-driven decision-making
  • Onboarding Processes
  • Project Recruiting
  • Collaborative
  • Diplomatic
  • Thorough
  • Diligent
  • Leadership

Certification

Associate Professional in Human Resources (aPHR)

Certified Notary Public

Live Scanner

Languages

Spanish
Native or Bilingual

Timeline

Human Resources Recruiter

Middle Tree
10.2022 - Current

Verifier

Veros Credit LLC
05.2022 - 09.2022

Stock Controller

Nordstrom Fulfillment Center
07.2021 - 03.2022

Customer Support Supervisor

At Home
01.2021 - 06.2021

Visitor Services Associate

The Tech Interactive
02.2019 - 07.2020

Visual Merchandising Associate

Forever 21
02.2018 - 01.2019

Bachelor of Science - Business Administration

San Jose State University

Associate of Arts - Social & Behavioral Sciences

De Anza College

Associate of Arts - Law, Public Policy And Society

De Anza College
Vivian Gisel Estrada