Vivian Gary
Wahiawa,HI
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
21
21
years of professional experience
Work History
Sales Representative
Nom Nom
11.2022 - Current
- Increased sales by 50% by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings of over 70% through outstanding service delivery.
- Trained and mentored over 50 new sales representatives.
Residential Counselor
Catholic Charities of District
02.2018 - 05.2021
- With daily life skills which consistent from maintaining personal needs to transportation to building relationship to adult education .
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations towards treatment plan for success.
Complex Manager
Magic Johnson Community Empowerment Center
06.2010 - 05.2014
- Conducted move-out and move-in inspections to determine charges for damages and market readiness.
- Met with potential tenants to negotiate rent, explain occupancy terms and show available units.
- Managed property financial records by collecting rent from 50-100 tenants and reconciling monthly accounts payable and receivable.
Leasing Officer
Sullivan Place Apartments, Concierge
04.2011 - 09.2011
- Received and logged resident packages, processed and distributed parking permits and passes to residents and guests, and assisted residents concerns in reference to service requests, parking issues, move out process and signing leases
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Resident Service Coordinator and Service Office Manager
Empire Management Corporation
07.2007 - 06.2010
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
Senior Administrator
Amico Management Company
07.2002 - 07.2007
- Prepared complex reports for large apartment complex (3000 units) in compliance with agency requirements and tight deadlines
- Well respected by the community.
- Managed quality and accuracy of documents, and coordinated movements between different personnel and departments.
- Delegated tasks, monitored compliance and implemented performance improvement plans.
Education
Communications
Prince Georges Community College, Atlanta Area Technical College
-Cardio Pulmonary Resuscitation (CPR) Certified - undefined
Emergency Ready Crisis Team - undefined
2015
Skills
- Music Lessons
- Student Behavior Observance
- Complaint Reviews
- Discipline Administration
- Building Rounds
- Emergency Support
- Crisis Situations
- Zoom
- Working Knowledge of Microsoft programs
- Multidisciplinary Planning
Timeline
Sales Representative
Nom Nom
11.2022 - Current
Residential Counselor
Catholic Charities of District
02.2018 - 05.2021
Leasing Officer
Sullivan Place Apartments, Concierge
04.2011 - 09.2011
Complex Manager
Magic Johnson Community Empowerment Center
06.2010 - 05.2014
Resident Service Coordinator and Service Office Manager
Empire Management Corporation
07.2007 - 06.2010
Senior Administrator
Amico Management Company
07.2002 - 07.2007
Communications
Prince Georges Community College, Atlanta Area Technical College
-Cardio Pulmonary Resuscitation (CPR) Certified - undefined
Emergency Ready Crisis Team - undefined
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