Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Training
References
Timeline
Generic

Vivian Agbale

Lanham,MD

Summary

Hardworking employee with customer service, multitasking and ability to manage it. Devoted to giving every customer a positive and great experience. I am a recent graduate with excellent research, problem-solving skills, and able to learn new concepts quickly. Looking for a company that would offer a conducive working atmosphere to bring out my best ability. Accommodating professional focused on sourcing high-quality candidates and minimizing turnover to enhance team productivity. Coordinated and organized professional with several years of vast experience managing employee relations activities in fast-paced, growing company. Attentive listener committed to building strong, trusting relationships with staff and management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Staffing Coordinator

Unique Rehabilitation and Health Center
03.2024 - Current
  • Scheduling employees to their various assignments
  • Payroll
  • Having routine meetings with the Administrators and DON
  • Worked with human resources teams to align staffing decisions with regulatory standards
  • Provided support during new employee interviews and orientations
  • Assisted payroll teams by reporting employee hours and calculating the correct compensation
  • Kept track of timekeeping responsibilities and employee time off requests when completing schedules
  • Coordinated and planned work shift schedules according to availability
  • Kept labor costs and metrics within the said budget
  • I interviewed job applicants to obtain information on work history, education, or job skills
  • Addressed work complaints or other employee concerns
  • Scheduled or conducted new employee orientations

Staffing Coordinator

Stoddard Baptist Global Care
09.2021 - 02.2024
  • Scheduling employees to their various assignments
  • Payroll
  • Having routine meetings with the Administrators
  • Worked with human resources teams to align staffing decisions with regulatory standards
  • Provided support during new employee interviews and orientations
  • Assisted payroll teams by reporting employee hours and calculating the correct compensation
  • Kept track of timekeeping responsibilities and employee time off requests when completing schedules
  • Coordinated and planned work shift schedules according to availability
  • Kept labor costs and metrics within the said budget
  • I interviewed job applicants to obtain information on work history, education, or job skills
  • Addressed harassment allegations, work complaints or other employee concerns
  • Scheduled or conducted new employee orientations

CNA / Office Assistant

Griswold Home healthcare Services
11.2013 - 09.2021
  • Feed, bathe, and dress patients
  • Make beds and keep rooms clean
  • Reminding patients to take their medications
  • Observes changes in patient’s condition and behavior
  • Scheduling caregivers for various care assignments
  • Documenting recent activities of clients and caregivers
  • Interviewing prospective caregivers and clients
  • Meet and greet prospective clients
  • Ensuring all required documents are entered correctly into the system

CNA

Stoddard Baptist Global Care
01.2020 - 05.2020
  • Feed, bathe, and dress patients
  • Take vital signs, assist the Nurses with admissions
  • Observes changes in patient’s condition and behavior

Geriatric Nurse Aide

Hillhaven Assistant Living, Nursing and Rehabilitation Center
01.2019 - 12.2019
  • Feed, bathe, and dress patients
  • Take vital signs, assist the Nurses with admissions
  • Observes changes in patient’s condition and behavior

Geriatric Nurse Aide

Clinton Health Care Center
08.2016 - 06.2019
  • Feed, bathe, and dress patients
  • Observes changes in patient’s condition and behavior
  • Take vital signs, assist the Nurses with admissions

Caregiver

Pryme Healthcare Service
12.2011 - 01.2014
  • Make beds and keep rooms clean
  • Feed, bathe, and dress patients
  • Going for errands
  • Take patients’ vital signs

Private Caregiver

Private Home Care
05.2012 - 05.2013
  • Bathe, dress, and feed patients
  • Going with the patient to their doctor’s appointments
  • Reminding the patient to take their medication
  • Lighthouse cleaning
  • Observes changes in patient’s condition and behavior

Direct Sales Executive

Diamond Bank Plc
Lekki, Nigeria
08.2009 - 03.2011
  • Selling bank products to customers
  • Bringing in new accounts for opening
  • Ensuring that customers' details are well entered on the computer
  • Call customers to give them updates about their accounts and new products available

Personal Assistant to the CEO

Gist Me Communication and Chisco Transport
Lekki, Nigeria
08.2007 - 08.2009
  • Assisting the CEO in daily activities
  • Ensuring that all documents are stored in the database for future references
  • Taking minutes during daily meetings
  • Ensuring that all assigned managers get a copy of their memos before the end of the day
  • Getting reports from different departments on daily activities

English Language Teacher (NYSC)

Yejide Girls Grammar School
Molete, Nigeria
02.2006 - 02.2007
  • Teaching English Language in junior school
  • Teaching Drama and songs
  • Attending seminars on HIV/AIDS
  • Teaching about HIV/AIDS in schools and in the community

Caregiver

Integrated Group Home
12.2011
  • Assisting groups of elderly residents with dementia
  • Bathe, feed, dress patients
  • Light housekeeping

Education

Southern New Hampshire University
Manchester, New Hampshire
01.2021

Prince George’s Community College
Largo, Maryland
01.2017

Valley Medical Institute
Waterbury, Connecticut
01.2011

National Institute of Information Technology
Lagos State, Nigeria
01.2008

Easy Learning Infotech Institution
Oyo State, Nigeria
01.2007

Ambrose Ali University
Ekpoma, Edo State, Nigeria
01.2005

WAEC -

St Maria Goretti Girls Grammar School
Edo State, Nigeria
01.1996

Skills

  • Flexible and adaptable
  • Effective communication
  • Clear writing
  • IT literacy
  • Microsoft Office
  • Clinical skills
  • Checking vital signs
  • CPR
  • First Aid
  • Interview coordination
  • Staff scheduling
  • Staff coordination
  • Payroll administration
  • Scheduling expertise
  • Employee relations
  • Schedule management

Certification

  • WAEC (High School Certificate)
  • Bachelor of Arts English and Literary Studies
  • Diploma in Office Application
  • UNICEF/NYSC: HIV/AIDS Prevention Project
  • National Institute of Information Technology (NIIT)
  • CNA/GNA (CT, DC, and MD Certified)
  • CPR and FIRST AID
  • Bachelor of Science Healthcare Administration
  • IT Technical Support Fundamentals
  • The Bits and Bytes of Computer Networking
  • System Administration and IT Infrastructure Services
  • IT Security Defense Against: The Digital Dark Arts
  • Operating Systems and You: Becoming A Power User

Volunteer Experience

  • Helping and caring for people with HIV/AIDS in the community (UNICEF/NYSC)
  • Helping and caring for patients with sickle cell anemia in rural areas in Nigeria.
  • Visiting motherless homes and spending time with kids.

Training

  • CNA CLINICALS, Meridian Manor, Meriden Connecticut, 2011
  • UNICEF/NYSC: PEER Educational Training on HIV/AIDS, 2006-2007
  • Nigeria Institute of Management (NIM), 2006
  • Coursera by Google IT Support Training, 2022

References

  • Fola Adegbule, 1-240-705-3479
  • Eunice Udiani, 1-301-523-7436
  • Jegbefumen Aikhomu, 1-240-510-6423

Timeline

Staffing Coordinator

Unique Rehabilitation and Health Center
03.2024 - Current

Staffing Coordinator

Stoddard Baptist Global Care
09.2021 - 02.2024

CNA

Stoddard Baptist Global Care
01.2020 - 05.2020

Geriatric Nurse Aide

Hillhaven Assistant Living, Nursing and Rehabilitation Center
01.2019 - 12.2019

Geriatric Nurse Aide

Clinton Health Care Center
08.2016 - 06.2019

CNA / Office Assistant

Griswold Home healthcare Services
11.2013 - 09.2021

Private Caregiver

Private Home Care
05.2012 - 05.2013

Caregiver

Pryme Healthcare Service
12.2011 - 01.2014

Caregiver

Integrated Group Home
12.2011

Direct Sales Executive

Diamond Bank Plc
08.2009 - 03.2011

Personal Assistant to the CEO

Gist Me Communication and Chisco Transport
08.2007 - 08.2009

English Language Teacher (NYSC)

Yejide Girls Grammar School
02.2006 - 02.2007
  • WAEC (High School Certificate)
  • Bachelor of Arts English and Literary Studies
  • Diploma in Office Application
  • UNICEF/NYSC: HIV/AIDS Prevention Project
  • National Institute of Information Technology (NIIT)
  • CNA/GNA (CT, DC, and MD Certified)
  • CPR and FIRST AID
  • Bachelor of Science Healthcare Administration
  • IT Technical Support Fundamentals
  • The Bits and Bytes of Computer Networking
  • System Administration and IT Infrastructure Services
  • IT Security Defense Against: The Digital Dark Arts
  • Operating Systems and You: Becoming A Power User

Southern New Hampshire University

Prince George’s Community College

Valley Medical Institute

National Institute of Information Technology

Easy Learning Infotech Institution

Ambrose Ali University

WAEC -

St Maria Goretti Girls Grammar School
Vivian Agbale