Vivian L. Kirkland
Novi
Summary
Strategic co-owner with expertise in operations management and effective communication. Known for building strong customer relationships and ensuring compliance with health regulations, ready to drive business growth and enhance customer satisfaction.
Overview
28
28
years of professional experience
Work History
Co-Owner
The Big Salad
Farmington, Detroit, Ann Arbor
07.2022 - 09.2024
- Supervised staff training on food preparation and customer service standards.
- Ensured compliance with health and safety regulations during food handling.
- Coordinated inventory management, including ordering and stock rotation processes.
- Oversaw financial transactions, including cash handling and daily reconciliations.
- Fostered positive relationships with customers to promote loyalty and repeat business.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Established and maintained relationships with suppliers and vendors to secure favorable terms and ensure supply chain reliability.
- Facilitated regular team meetings to communicate goals, share updates, and solicit feedback.
Owner
Adept Courier Express, Inc.
Brownstown
03.2013 - 05.2023
- Managed daily operations and logistics for business efficiency.
- Oversaw financial transactions and maintained accurate bookkeeping records.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Provided direction and guidance to employees.
- Collaborated with other owners on joint ventures and shared resources.
Electrical Systems Engineer
Ford Motor Company
Dearborn
01.2010 - 12.2013
Electrical Systems Engineer
Chrysler Corporation
Detroit
01.1997 - 08.2008
Education
MBA -
Lawrence Technological University
Southfield, MI06-2009
Bachelor of Science - Electrical Engineering
Tennessee State University
Nashville, TN05-1994
Skills
- Budgeting and forecasting
- Team collaboration
- Operations management
- Effective communication
- Strategic planning
- Verbal and written communication
- Relationship building
Timeline
Co-Owner
The Big Salad
07.2022 - 09.2024
Owner
Adept Courier Express, Inc.
03.2013 - 05.2023
Electrical Systems Engineer
Ford Motor Company
01.2010 - 12.2013
Electrical Systems Engineer
Chrysler Corporation
01.1997 - 08.2008
MBA -
Lawrence Technological University
Bachelor of Science - Electrical Engineering
Tennessee State University
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