Vivianne Medina
Orlando,FL
Summary
Energetic sales professional with solid record and significant background in sales. Effective negotiator with extensive knowledge of contracting and hotel/catering sales. Dedicated to profitable outcomes and efficient work. Looking for a hybrid/remote position.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Complex Sales Manager
Sonesta Hotels
Orlando, Florida
01.2024 - Current
- Negotiate contracts with major clients for long-term partnerships or agreements.
- Develop and maintain relationships with corporate clients, wedding planners, event coordinators and key stakeholders in the industry.
- Sell 180 hotels in the Sonesta east coast market.
- First quarter market team sales surpassed $5 million dollars.
Business Owner (Remote)
Miami Tours LLC
Miami, FL
2017 - 12.2023
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created tour programs with focus on providing positive guest experiences.
- Developed long-term relationships with local partners, restaurants, cafes, museums and concert halls.
- Set pricing structures according to market analytics and emerging trends.
- Hired and mentored core start-up team, working to outline initial company policies and procedures.
Group Sales Manager
Margaritaville Hotel Orlando
Orlando, FL
08.2022 - 02.2023
- Assigns Leads to appropriate Managers based on deployment
- Approved guest room blocks/details/event schedules into Delphi for Sales and Event Managers
- Releases space for turned down, lost or cancelled events on a timely basis and communicates the release of space to Sales and Events for peak season or critical need periods
- Managed GRC and meeting room rental minimums during peak seasons
- Managed customer relationships with corporate clients and travel agents to maximize revenue potential.
- Support analysis of guestroom and function space usage by providing information reports
Relationship Banker
MUFG Union Bank
Miami, FL
2017 - 2020
- Responsible for leading local branding, marketing and networking events.
- Advised customers on bank products, services and financial planning options.
- Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
- Developed and deepened relationships with new and existing clients to advance progress and improve business.
- Drove sales to over $38M by initiating effective sales techniques.
- Expanded customer relationships by maintaining regular follow-up processes and rapport.
Catering Sales Manager
Yve Hotel
Miami, FL
2011 - 2016
- Negotiated yearly rate agreements with corporations, wholesalers, consortia, tour operators locally and internationally.
- Conduct prospecting activities to identify potential clients and market segments
- Collaborate with the marketing team to create and implement effective sales strategies
- Used Delphi/Salesforce to maintain accurate database of inquiries, sales revenue and sales leads.
- Maximized profit through contract negotiation with vendors and venues.
- Increased profits by 80% within first year.
Education
Florida International University, School of Hospitality
01.2010
Skills
- New business development
- Sales strategics
- Luxury Market Knowledge
- Sustainable eco-tourism enthusiast
- Rapport and relationship building
- Brand-building strategies
- Social media savvy
- Service-driven sales
- Negotiations expert and strong deal closer
- Excellent communication skills
- Corporate event knowledge
- Contract negotiation
- Profit and revenue-generating strategies
- Marketing campaign management
Websites
Certification
Real Estate License - 2021
Languages
Spanish
Full Professional
Portuguese
Limited
Timeline
Complex Sales Manager
Sonesta Hotels
01.2024 - Current
Group Sales Manager
Margaritaville Hotel Orlando
08.2022 - 02.2023
Business Owner (Remote)
Miami Tours LLC
2017 - 12.2023
Relationship Banker
MUFG Union Bank
2017 - 2020
Catering Sales Manager
Yve Hotel
2011 - 2016
Florida International University, School of Hospitality
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