Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vivianne Reed

CA

Summary

Experienced in office management and administration, specializing in optimizing productivity, efficiency, and service quality in diverse environments. Highly dependable, ethical, and reliable support specialist and leader with advanced organizational, technical, and business acumen. Collaborates effectively with cross-functional teams to ensure operational and service excellence throughout the organization.

Overview

8
8
years of professional experience

Work History

Program Director

Surf Camp Pacifica
05.2019 - Current
  • Developed and implemented marketing strategies to promote program awareness and participation.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Developed youth & adult programs from ground up, laying out framework, and defining roles.
  • Coordinated with regulatory bodies to ensure program compliance with all local, state, and federal regulations.
  • Streamlined operations and reduced costs by identifying inefficiencies and implementing process improvements.
  • Advanced community outreach efforts by forging strong relationships with local partners.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Non-Profit Consultant

I Know Joe
06.2019 - Current
  • Oversaw event planning initiatives from concept to execution, generating both funds and awareness for the organization''s cause.
  • Designed comprehensive marketing plans for nonprofits, raising awareness of their cause among target audiences.
  • Collaborated with board members to establish clear objectives, leading to more focused decision-making and goal achievement.
  • Gathered, organized and input information into digital database.

Marketing Consultant

Eccleston Incorporated
10.2022 - 06.2024
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with external partners.
  • Developed comprehensive marketing plans for REALTORS®, incorporating a mix of traditional print and digital tactics for optimal results.
  • Planned and executed events and marketing programs to increase qualified leads.
  • Consulted with REALTORS® on business issues and developed innovative proposals.
  • Provided expert guidance on branding strategy to establish consistent messaging across all platforms and touchpoints.
  • Created customized marketing materials to increase product awareness.

Event Sales and Marketing Consultant

Pacifica Chamber Of Commerce
08.2022 - 01.2023
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Prepared pricing agreements and contracts to secure vendors.
  • Pursued existing and potential vendors by phone, email and text message to generate leads.
  • Designed eye-catching marketing materials that effectively communicated key event details to target audiences.
  • Increased event attendance by developing and implementing targeted marketing strategies.
  • Streamlined internal processes to improve team efficiency and increase overall productivity.

Program Coordinator

Surf Camp Pacifica
06.2016 - 08.2018
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Oversaw staff schedules and assignments to handle programming demands.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.

Education

High School Diploma -

Independence High School
San Francisco, CA

Skills

  • Marketing and promotion
  • Problem-Solving
  • Adaptability and Flexibility
  • Human Resources Management
  • Business Development
  • Operational Efficiency
  • Attention to Detail
  • Teamwork and Collaboration
  • Research and analysis
  • Organizational Development
  • Organizational Assessment
  • Policy analysis

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.
  • Exceeded program revenue goals by 39%.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Timeline

Marketing Consultant

Eccleston Incorporated
10.2022 - 06.2024

Event Sales and Marketing Consultant

Pacifica Chamber Of Commerce
08.2022 - 01.2023

Non-Profit Consultant

I Know Joe
06.2019 - Current

Program Director

Surf Camp Pacifica
05.2019 - Current

Program Coordinator

Surf Camp Pacifica
06.2016 - 08.2018

High School Diploma -

Independence High School

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Vivianne Reed