Viviannys Perez Castellon
Miami,FL
Summary
High-energy professional devoted to improving management productivity and success through exceptional support. Brings track record of success in managing comprehensive administrative services. Follows through on all issues and manages time well to consistently meet objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals
Overview
2
2
years of professional experience
Work History
Manager's Assistant
La Criolla Restaurant
Davenport, FL
07.2023 - 10.2024
- Organized and scheduled meetings, conferences, travel arrangements, and other administrative activities.
- Greeted visitors in a professional manner and directed them to appropriate staff members.
Front Desk Receptionist
life line medical group inc
Miami, FL
06.2024 - 07.2024
- Updated customer information in databases regularly to ensure accuracy of records.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Account Manager Assistant
Sogno de Elite Events LLC
Miami, FL
11.2023 - 05.2024
- Maintained organized filing system for account documents and records.
- Handled customer inquiries regarding accounts, billing, payments. by telephone or email communication.
- Provided exceptional customer service by promptly responding to client inquiries via phone or email.
- Coordinated with vendors to ensure timely delivery of materials or services to clients.
- Prepared presentations for clients, including gathering data and creating graphs.
- Recognized security risks to properly handle situations.
Event Organizer
Epokasevent
Davenport, FL
01.2023 - 05.2024
- Assisted in creating promotional materials for events.
- Scheduled speakers, performers and other personnel for events.
- Identified new opportunities for growing attendance numbers at future events.
- Organized meetings with vendors to discuss event requirements.
- Monitored expenses associated with the event planning process.
Customer Service Representative
Compositives Soutions LLC
Orlando, FL
11.2022 - 01.2023
- Maintained a high level of professionalism when dealing with difficult customers.
- Implemented innovative methods for streamlining the customer service process.
- Conducted regular follow-up calls with customers after resolving their issues.
- Resolved customer complaints promptly and efficiently.
- Provided accurate information about products and services to customers.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Gender And Law Mediation Diploma.
National Association of Jurists Cuba
Havana,Cuba06-2017
Marketing And Negotiations Diploma
National Association of Jurists Cuba
Havana ,Cuba01-2017
Barchelor of Laws: Litigation Lawyer in Labor And
Universidad Martha Abreu De Las Villas
Santa Clara,Cuba07-2014
Skills
Troubleshooting
Report Generation
Customer Needs Assessment
Quick response time
Communication skills
Attention to detail
Training and Development
Interpersonal Communication
Planning and Coordination
Cultural Awareness
Critical Thinking
Excellent Communication
Problem-Solving
Decision-Making
Active Listening
Flexible and Adaptable
Timeline
Front Desk Receptionist
life line medical group inc
06.2024 - 07.2024
Account Manager Assistant
Sogno de Elite Events LLC
11.2023 - 05.2024
Manager's Assistant
La Criolla Restaurant
07.2023 - 10.2024
Event Organizer
Epokasevent
01.2023 - 05.2024
Customer Service Representative
Compositives Soutions LLC
11.2022 - 01.2023
Gender And Law Mediation Diploma.
National Association of Jurists Cuba
Marketing And Negotiations Diploma
National Association of Jurists Cuba
Barchelor of Laws: Litigation Lawyer in Labor And
Universidad Martha Abreu De Las Villas
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