Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
AccountManager

Uchenna Vivian Eke

Louisville,KY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Assistant/Research Personnel-Remote

Law Firm of Theresa Omeludike
Houston, TX
03.2021 - Current
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Collect data, and assist in research project execution. Conducted research online using search engines such as Google or Yahoo!
  • Managing administrative tasks, such as calendar management, Scheduling meetings, travel arrangements, expense reports and providing general office support.

Customer Care Representative

Globacom Nigeria Limited
Awka, Anambra State
06.2013 - 11.2020
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Meticulous English to Igbo language translator and vise versa, bringing in so many years of experience and solid background in the business. Maintained emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases.
  • Expertise in handling a wide range of customer inquiries, complaints, and escalations with professionalism and empathy.
  • Demonstrated strong communication skills through effective interaction with customers,

Sales Representative

Globacom Nigeria Limited
Onitsha, Anambra State, Nigeria
09.2010 - 06.2013
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Prioritized my workload and as a result of this, I consistently exceeded sales targets, achieving a 20% increase in revenue within the first year.
  • Demonstrated strong product knowledge and presentation skills, resulting in a 10% increase in product adoption rate.
  • Demonstrated strong sales skills, consistently meeting and exceeding the daily and monthly sales targets.

Education

Bachelor of Science - Computer Science

Imo State University, Owerri
Imo State, Nigeria
02-2006

Skills

  • Scheduling
  • Interpretation Skills
  • Fluent in Igbo Language
  • Verbal and Written Communication
  • Project Management
  • Communication

Accomplishments

  • Best in Igbo Language (Subject) in High School.

Certification

  • Google Project Management Certifcate.

Languages

Igbo
Professional
English
Professional

References

References available upon request.

Timeline

Administrative Assistant/Research Personnel-Remote

Law Firm of Theresa Omeludike
03.2021 - Current

Customer Care Representative

Globacom Nigeria Limited
06.2013 - 11.2020

Sales Representative

Globacom Nigeria Limited
09.2010 - 06.2013

Bachelor of Science - Computer Science

Imo State University, Owerri

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Uchenna Vivian Eke