Vivien Gallegos
Sandy,UT
Summary
Detail-oriented professional with extensive experience in nursery operations and sales. Proven ability to develop efficient workflows, train staff, and manage inventory. Focused on enhancing customer satisfaction and operational efficiency through strategic initiatives.
Overview
1
1
Language
6
6
years of professional experience
Work History
Nursery Foreman
Sinc
Centerville, Utah
01.2026 - Current
- Developed and executed watering schedules to enhance plant health and growth.
- Organized inventory of nursery supplies for quick access and maintained cleanliness throughout nursery.
- Trained and mentored new team members on processes and safety practices.
- Ensured adherence to safety protocols and regulations on all job sites.
- Managed inventory of tools and materials for ongoing projects to minimize delays. to ensure optimal plant health and growth.
- Supervised daily operations and workflows on construction sites. and maintained cleanliness throughout the nursery area.
- Efficiently loaded and unloaded delivery trucks with new inventory items. delivery trucks with new inventory items.
Garden Center Supervisor
Lowes
Sandy, Utah
01.2025 - 01.2026
- Oversaw daily operations of garden center, optimizing product availability and quality for customer satisfaction.
- Recruited, trained, and managed a team of 15+ garden center associates.
- Trained and mentored team members on customer service and plant care techniques.
- Managed inventory levels and coordinated timely restocking of plants and gardening supplies to meet customer demand.
- Led customer service and front-line personnel, resolving escalated issues and implementing effective solutions.
- Resolved customer complaints in a timely manner to ensure satisfaction with their shopping experience.
Sales
Moon Valley Nurseries
Las Vegas, Nevada
04.2023 - 09.2024
- Sales over $100,000/year
- Trained new staff on effective sales techniques and customer engagement strategies to enhance team performance.
- Resolved customer issues with knowledgeable and friendly service, promoting high levels of customer satisfaction.
- Delivered attentive service to customers through face-to-face and phone interactions, ensuring a positive experience.
- Created and maintained paths, patios, and garden structures to enhance the landscape design.
- Provided technical advice on the implementation of landscape design plans.
- Participated in professional development programs designed to enhance knowledge about current trends in landscape design.
- Collaborated with other departments such as architecture and landscape design to ensure successful integration of structure into overall plan.
- Prepared cost estimates for proposed landscape design projects.
- Worked with companies such as: Insomniac(EDC),Super Bowl, Lay's.
Finance Assistant
Ducati Las Vegas
Las Vegas, Nevada
04.2022 - 04.2023
- Organized financial documents for audits ensuring compliance with regulations.
- Collaborated with team members to streamline financial reporting processes, enhancing clarity and efficiency.
- Prepared and processed invoices for customers and suppliers, ensuring timely payments and accurate records.
- Reviewed financial statements for accuracy and completeness, contributing to reliable financial reporting.
- Entered data into accounting software packages accurately and efficiently.
- Analyzed credit applications to assess risk and determine approval.
- Provided administrative support to finance department leadership.
- Supported managers by taking on extra tasks during employee absences.
Fit Specialist
Red Rock Harley Davidson
Las Vegas, Nevada
10.2021 - 04.2022
- Provided expert advice on motorcycle fit and safety equipment.
- Utilized product knowledge during sales process to maximize transaction value and units sold.
- Met or exceeded sales quotas of reporting periods and earned recognition for highest company sales volume.
- Prioritized customer needs to improve service delivery and satisfaction.
- Welcomed customers and assessed their preferences for tailored service.
- Recommended and located merchandise tailored to customer preferences.
Sales Associate
Sound Harley Davidson
Marysville, Washington
06.2020 - 10.2021
- Educated customers on motorcycle features and maintenance, enhancing their knowledge and confidence in product use.
- Guided customers in selecting motorcycles and accessories, ensuring a tailored and enjoyable experience.
- Sold various products by highlighting unique features and providing insights on proper application, facilitating informed purchasing decisions.
- Provided product advice and answered questions to facilitate informed purchases.
- Resolved customer inquiries and issues with professionalism and care.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
Skills
- Plant care
- Plant maintenance
- Inventory management
- Safety compliance
- Landscape design
- Project coordination
- Team leadership
- Staff management
- Customer relationship management
- Multitasking and organization
- Sustainable practices
- Attention to detail
Languages
Hungarian
Professional
Timeline
Nursery Foreman
Sinc
01.2026 - Current
Garden Center Supervisor
Lowes
01.2025 - 01.2026
Sales
Moon Valley Nurseries
04.2023 - 09.2024
Finance Assistant
Ducati Las Vegas
04.2022 - 04.2023
Fit Specialist
Red Rock Harley Davidson
10.2021 - 04.2022
Sales Associate
Sound Harley Davidson
06.2020 - 10.2021