Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vivien Johnson

Wesley Chapel,FL

Summary

Diligent professional with five years of experience in fast-paced environments, consistently exceeding customer expectations, and efficiently resolving issues. strong attention to detail and resilience, contributing to team success and operational excellence. Flexible with hours and committed to delivering exceptional service. Proven adaptability to various job tasks and responsibilities while maintaining high standards of performance.

Overview

5
5
years of professional experience

Work History

Full-Time Store Associate

RaceTrac
Lutz, FL
05.2024 - Current
  • Maintained cleanliness and safety standards in shopping environment through diligent monitoring and cleaning.
  • Provided friendly customer service by welcoming shoppers and identifying needs.
  • Executed accurate cash, check, and credit transactions at the register.
  • Balanced cash drawer effectively to ensure precise accounting at each shift's conclusion.
  • Supported customers in completing purchases and locating items while promoting reward program participation.
  • Followed strict food safety protocols to safeguard customer health.
  • Created pleasant environments by ensuring cleanliness of work areas and store displays.
  • Handled returns and exchanges per established company policies.

Bagger/Retailer

Fort Moore Commissary
Fort Moore, GA
07.2020 - 02.2024
  • Collaborated with cashiers to ensure high levels of customer service satisfaction.
  • Assisted customers by loading groceries into vehicles and managing heavy items.
  • Bagged groceries efficiently while delivering exceptional service in fast-paced environments.
  • Maintained cleanliness of bagging area to enhance operational efficiency.
  • Demonstrated strong attention to detail and accuracy during item bagging.
  • Supported business needs with a flexible schedule and availability.
  • Worked independently and as part of a team to facilitate smooth operations.
  • Provided assistance with carrying out goods to uphold customer satisfaction.

Education

Bachelor of Arts - Art

Columbus State University
Columbus, GA
05-2023

High School Diploma -

Chattahoochee County High School
Cusseta, GA
05-2021

Skills

  • Problem solving
  • Team collaboration
  • Creativity and adaptability
  • Customer service excellence
  • Continuous learning
  • Flexibility and resilience
  • Effective communication
  • Organizational skills
  • Order processing
  • Customer engagement
  • Store maintenance
  • Food safety
  • Active listening
  • Emotional intelligence
  • Cash handling accuracy
  • Patience and empathy
  • Attention to detail
  • Load and unload operations
  • Time management

Languages

English
Native/ Bilingual
Russian
Limited

Timeline

Full-Time Store Associate

RaceTrac
05.2024 - Current

Bagger/Retailer

Fort Moore Commissary
07.2020 - 02.2024

Bachelor of Arts - Art

Columbus State University

High School Diploma -

Chattahoochee County High School

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Vivien Johnson