Vivienne Calabro
West Islip,NY
Summary
Highly organized Job Title knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn Language to enhance support of Type populations.
Capable Job Title adept at handling all medical administrative needs for busy Type practice. Knowledgeable about managing charts, forms and payments. Well-organized and proactive with good judgment and multitasking skills.
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in Software.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Reliable employee seeking Job Title position. Offering excellent communication and good judgment.
- Highly organized [Job Title] knowledgeable about healthcare processes and administrative requirements. Qualified to handle insurance documentation, update charts and manage business correspondence. Pursued opportunity to learn [Language] to enhance support of [Type] populations.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Senior Medical Secretary
NSPC
10.2007 - 02.2022
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Registered new patients in electronic medical records prior to appointment scheduling.
- Maintained office supplies inventory by checking stock, anticipating department needs and placing and expediting orders.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Enhanced office productivity by handling high volume of callers per day.
- Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment or verbal direction.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Coordinated customer service, patient scheduling and billing.
- Located, checked in and pulled medical records for patient appointments and incomplete charts.
- Reviewed, screened and distributed daily mail correspondence to appropriate personnel.
- Proofread documents and correspondence for accuracy and completeness.
- Facilitated new patient prescriptions, refills, and prescription pre-authorizations.
- Kept office equipment operating by troubleshooting breakdowns, performing preventive maintenance and coordinating repairs.
- Entered orders and e-prescribe information and created clinical visit summaries.
- Completed and filed financial documentation for accounting purposes.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered phone calls and messages for Number-physician Type medical facility, scheduling appointments and handling patient inquiries.
- Organized patient files and streamlined operations to improve efficiency.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Received and routed laboratory results to correct clinical staff members.
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
- Managed office bookkeeping with insurance billing and patient payments.
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
- Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
- Managed financial documentations such as expense reports and invoices.
- Collaborated with assistants and Type doctors to prepare and set up rooms with adequate supplies and equipment.
- Kept detailed records of office inventories and placed $Amount orders for more supplies.
- Implemented Software for digitizing and organizing over Number medical records.
- Increased office productivity by transcribing over Number daily meetings and appointments and implementing organizational systems for documents.
Education
Business
Earl L Vandermeulen High School
Port Jefferson, NY06.1967
Skills
- Medical Report Preparation
- Office Supplies and Inventory
- Medical Terminology
- Managing Medical Practices
- Patient Medical Histories
- Patient Flow
- Referral Arrangements
- Answering Questions
- Patient Referral
- Intake Forms
- Patient Health Information Access
- Outpatient Procedures
- HIPAA Guidelines
- Reminder Calls
- Insurance Authorizations
- Call Transfers
- Prescription Refills
- Computer Proficiency
- Medical Information Collection
- Demographics Information
- Medical Histories and Vital Statistics
- Pharmacy Correspondence
- Reviewing Patient Information
- Medical Records and Documentation
- ICD-10 Coding
- Medical Science
- Medical Testing
- Procedure Registration
- Patient Scheduling
- Medical Billing Codes
- Patient Appointment Coordination
- Office Reception
- Calendar and Appointment Management
- CPT Coding
- Reviewing Medical Histories
- Insurance Verification
- Word Processing
Certification
Notary Public
Timeline
Senior Medical Secretary
NSPC
10.2007 - 02.2022
Business
Earl L Vandermeulen High School
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