Vivienne Gramza

Worked alongside managers at Lake Forest Beach, ensuring a welcoming and well-maintained environment for all visitors. Responsibilities included overseeing entry management, greeting customers, and assisting with inquiries to provide exceptional service. Monitored beach operations, including maintaining cleanliness and ensuring all facilities met safety and quality standards. Played a key role in addressing customer concerns and contributing to the smooth operation of the beach.

Served as a Golf Coach for The Golf Practice's summer camp program, providing instruction to young golfers in a dynamic and engaging environment. Designed and led age-appropriate lessons and activities focused on developing fundamental skills such as swing mechanics, putting, and course management. Fostered a fun and inclusive atmosphere, encouraging teamwork, sportsmanship, and love for the game. Supervised and guided campers throughout daily activities, ensuring their safety, enjoyment, and growth both on and off the course.

Worked with Fill a Heart 4 Kids, a non-profit organization dedicated to supporting homeless and foster children. Responsibilities included working directly with homeless and foster children to provide essential resources, mentorship, and support. Organized and maintained the charity store to ensure a welcoming and efficient space for volunteers, donors, and recipients. Assisted in planning and executing events, such as fundraisers and donation drives, while fostering meaningful relationships with attendees to encourage ongoing support. Demonstrated strong organizational skills and a passion for improving the lives of children through hands-on engagement and community-focused initiatives.

Managed daily operations of a premier country club's tennis pro shop and facilities, ensuring a seamless experience for members and guests. Responsibilities included overseeing court maintenance, such as cleaning and resurfacing, ensuring playability, and managing inventory and retail operations in the pro shop. Provided exceptional customer service by addressing member needs, scheduling court times, and assisting with equipment inquiries. Played a key role in upholding the club's high quality and satisfaction standards while fostering a welcoming and professional atmosphere.