Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vivienne Villarreal

Kingston,WA

Summary

Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

1
1
year of professional experience

Work History

Sales Associate

Fabletics
09.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Presented professional image consistent with company's brand values.

Sales Associate

Express
05.2022 - 09.2022
  • Stayed current on company offerings and industry trends
  • Presented professional image consistent with company's brand values
  • Selected correct products based on customer needs, product specifications and applicable regulations
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Informed customers of promotions to increase sales productivity and volume
  • Contributed to team objectives in fast-paced environment
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Helped customers locate products and checked store system for merchandise at other sites

Sales Associate

Lucky Brand Jeans
10.2021 - 02.2022
  • Helped customers locate products and checked store system for merchandise at other sites
  • Prepared merchandise for sales floor by pricing or tagging
  • Managed returns, exchanges and refunds in accordance with store policy
  • Answered customer questions about sizing, accessories, and merchandise care
  • Provided positive first impressions to welcome existing, new, and potential customers
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Engaged with customers to build rapport and loyalty
  • Solved customer challenges by offering relevant products and services
  • Engaged with customers to effectively build rapport and lasting relationships
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
  • Informed customers of promotions to increase sales productivity and volume
  • Contributed to team objectives in fast-paced environment
  • Built relationships with customers and community to promote long term business growth
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
  • Developed and maintained strong working relationships with professionals within assigned territory
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
  • Presented professional image consistent with company's brand values

Education

High School Diploma -

California Virtual Academy
San Antonio, TX
10.2023

High School Diploma -

Cornerstone Christian Schools
San Antonio, TX
05.2023

Skills

  • Upselling
  • Payment Processing
  • Client Account Management
  • Customer Needs Assessment
  • Product Sales
  • Sales Development
  • Order Processing
  • Excellent People Skills
  • Problem-Solving Skills
  • Sales Goals Attainment
  • Time Management
  • Verbal/Written Communication

Timeline

Sales Associate

Fabletics
09.2022 - 01.2023

Sales Associate

Express
05.2022 - 09.2022

Sales Associate

Lucky Brand Jeans
10.2021 - 02.2022

High School Diploma -

California Virtual Academy

High School Diploma -

Cornerstone Christian Schools

Similar Profiles

CREATE PROFILE
Vivienne Villarreal