Viviriana Perez

• Enhanced patient experience by maintaining a welcoming and organized front office environment.
• Streamlined appointment scheduling for increased efficiency and reduced wait times for patients.
• Improved patient satisfaction by promptly addressing inquiries and concerns both in-person and over the phone.
• Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.

Schedule appointments/procedures, conduct authorization and referrals, verify patients insurance and collet patient demographics.

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Enhanced clinic efficiency by assisting physicians with routine procedures.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Schedule procedures, collect copay fees, collect patient demographics and verify insurance information.
• Preop/PACU Assistant, prep patient for examination, post operation calls and monitor vital signs.

• Answer phone calls, Schedule appointments.
• Take and record vital signs, collect patient health history and administer medications and injections
• Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.