Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viviriana Perez

Delano,CA

Summary

To obtain a position where i can apply my knowledge and experience and grow within the department.

Overview

9
9
years of professional experience

Work History

Front Office Medical Assistant

Family Health Care Network
09.2017 - Current
  • Enhanced patient experience by maintaining a welcoming and organized front office environment.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times for patients.
  • Improved patient satisfaction by promptly addressing inquiries and concerns both in-person and over the phone.
  • Assisted with insurance verification, expediting the check-in process and ensuring accurate billing.

Navigation Representative

Southern California Orthopedic Institute
05.2017 - 06.2017

Schedule appointments/procedures, conduct authorization and referrals, verify patients insurance and collet patient demographics.

Medical Assistant

Physicians Plaza Surgery Center
11.2015 - 04.2017
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Schedule procedures, collect copay fees, collect patient demographics and verify insurance information.
  • Preop/PACU Assistant, prep patient for examination, post operation calls and monitor vital signs.

Medical Assistant

Gloria Nelson Center
04.2015 - 11.2015


  • Answer phone calls, Schedule appointments.
  • Take and record vital signs, collect patient health history and administer medications and injections
  • Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.

Education

Medical Assistant

Bakersfield Adult School
Bakersfield, CA
05.2014

High School Diploma -

Cesar E. Chavez High School
Delano, CA
06.2009

Skills

    Bilingual

    Communication Skills

    Organization and clerical skills

    Typing 47 wpm

    Customer Service

Timeline

Front Office Medical Assistant

Family Health Care Network
09.2017 - Current

Navigation Representative

Southern California Orthopedic Institute
05.2017 - 06.2017

Medical Assistant

Physicians Plaza Surgery Center
11.2015 - 04.2017

Medical Assistant

Gloria Nelson Center
04.2015 - 11.2015

Medical Assistant

Bakersfield Adult School

High School Diploma -

Cesar E. Chavez High School
Viviriana Perez