Viviyana King
Student
Stockton,CA
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
2
2
years of professional experience
1
1
years of post-secondary education
Work History
General Service Assistant
Rubio's Coastal Grill
11.2021 - 08.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Arts - Political Science
California State University - Sacramento
Sacramento, CA 08.2023 - Current
High School Diploma -
Lincoln High School
Stockton, CA 08.2019 - 06.2023
Skills
Customer Service
Presentation Development
Cash Register Operation
Cash Handling
POS Systems
Cleaning and Sanitizing
Guest Inquiries
Conflict Resolution
Written and Verbal Communication
Retail Merchandising
Refunds and Exchanges
Merchandise Restocking
Leadership
Organization
Team-cooperation
Timeline
Bachelor of Arts - Political Science
California State University - Sacramento
08.2023 - Current
General Service Assistant
Rubio's Coastal Grill
11.2021 - 08.2023
High School Diploma -
Lincoln High School
08.2019 - 06.2023