Viya Louise Maala
Chicago,IL
Summary
- Dedicated and highly motivated professional, seeking a position that offers opportunities for development and growth.
- Strong leadership skills with the ability to work well with diverse groups of people in a team atmosphere.
- Excellent time management skills and ability to handle multiple tasks while adhering to strict deadlines.
- Dependable with a strong work ethic and eager for an opportunity to learn new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant and Host
US Army Active Duty
Camp Humphreys, South Korea
04.2019 - 01.2021
- Efficiently managed administrative duties and day-to-day operations within a high-volume military dining facility, ensuring smooth and effective functioning.
- Demonstrated exceptional organizational skills by maintaining accurate records, managing schedules, and coordinating logistics for dining events and activities.
- Acted as a host, providing warm welcomes and guidance to soldiers and guests, enhancing their dining experience through attentive and personalized service.
- Collaborated closely with kitchen and service staff to ensure timely and accurate meal service, contributing to the overall satisfaction of diners.
- Addressed and swiftly resolved any inquiries or concerns, showcasing strong problem-solving abilities and a commitment to excellent customer service.
- Played a key role in event planning and execution, including setup, coordination, and post-event breakdown, ensuring seamless operations for special occasions.
92G Culinary Specialist
US Army Active Duty
Ft Leonard Wood MO, Camp Humphreys SK, Ft Drum, NY
08.2017 - 01.2021
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and responses to particular requests
- Observed customer purchases in line and differentiated between standard portions
- Oversaw purchasing of food and related products and commodities and managed budgets and inventories without overruns or shortages
- Monitored and maintained precise food service schedules and distributed them to various serving sites on time and ready to eat
- Created and implemented internal policies and procedures related to food services and handling at various sites and adapted to changing conditions.
Team Leader
US Army Active Duty
Ft Leonard Wood MO, Camp Humphreys SK, Ft Drum, NY
08.2017 - 01.2021
- Hand selected to take over a senior enlisted position in charge of 8 employees
- Contributed to the planning and execution of multiple training exercises
- Streamlined the maintenance overhaul of 30 plus military vehicles
- Delivered executive briefs to higher headquarters with the utmost professionalism
- Maintained $1.4M worth of equipment in operational status
- Conducted face-to-face support.
Education
Associate in General Studies - Biotechnology
University of Maryland Global Campus
Chicago, IL05.2024
High School Diploma -
Roosevelt High School
Chicago, IL06.2017
Skills
- Computer Literacy
- Team Collaboration
- Conflict resolution
- Nutritional knowledge
- Time management
- Attention to detail
- Multitasking abilities
- Food safety knowledge
- Adaptability in kitchen
- Sanitation practices
- Customer service
Certification
- Food Service Specialist Course Training - Diploma 23 Oct 2017 - 18 Dec 2017
- Certificate of Affiliation, US Army Quartermaster Corps Regiment
Timeline
Administrative Assistant and Host
US Army Active Duty
04.2019 - 01.2021
92G Culinary Specialist
US Army Active Duty
08.2017 - 01.2021
Team Leader
US Army Active Duty
08.2017 - 01.2021
Associate in General Studies - Biotechnology
University of Maryland Global Campus
High School Diploma -
Roosevelt High School