Viya Louise Maala
Chicago,IL
Summary
- Dedicated and highly motivated professional, seeking a position that offers opportunities for development and growth.
- Strong leadership skills with the ability to work well with diverse groups of people in a team atmosphere.
- Excellent time management skills and ability to handle multiple tasks while adhering to strict deadlines.
- Dependable with a strong work ethic and eager for an opportunity to learn new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant and Host
US Army Active Duty
04.2019 - 01.2021
- Efficiently managed administrative duties and day-to-day operations within a high-volume military dining facility, ensuring smooth and effective functioning.
- Demonstrated exceptional organizational skills by maintaining accurate records, managing schedules, and coordinating logistics for dining events and activities.
- Acted as a host, providing warm welcomes and guidance to soldiers and guests, enhancing their dining experience through attentive and personalized service.
- Collaborated closely with kitchen and service staff to ensure timely and accurate meal service, contributing to the overall satisfaction of diners.
- Addressed and swiftly resolved any inquiries or concerns, showcasing strong problem-solving abilities and a commitment to excellent customer service.
- Played a key role in event planning and execution, including setup, coordination, and post-event breakdown, ensuring seamless operations for special occasions.
92G Culinary Specialist
US Army Active Duty
08.2017 - 01.2021
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and responses to particular requests
- Observed customer purchases in line and differentiated between standard portions
- Oversaw purchasing of food and related products and commodities and managed budgets and inventories without overruns or shortages
- Monitored and maintained precise food service schedules and distributed them to various serving sites on time and ready to eat
- Created and implemented internal policies and procedures related to food services and handling at various sites and adapted to changing conditions.
Team Leader
US Army Active Duty
08.2017 - 01.2021
- Hand selected to take over a senior enlisted position in charge of 8 employees
- Contributed to the planning and execution of multiple training exercises
- Streamlined the maintenance overhaul of 30 plus military vehicles
- Delivered executive briefs to higher headquarters with the utmost professionalism
- Maintained $1.4M worth of equipment in operational status
- Conducted face-to-face support.
Education
Associate in General Studies - Biotechnology
University of Maryland Global Campus
Chicago, IL05.2024
High School Diploma -
Roosevelt High School
Chicago, IL06.2017
Skills
- Computer Literacy
- Team Collaboration
- Conflict resolution
- Nutritional knowledge
- Time management
- Attention to detail
- Multitasking abilities
- Food safety knowledge
- Adaptability in kitchen
- Sanitation practices
- Customer service
Certification
- Food Service Specialist Course Training - Diploma 23 Oct 2017 - 18 Dec 2017
- Certificate of Affiliation, US Army Quartermaster Corps Regiment
Timeline
Administrative Assistant and Host
US Army Active Duty
04.2019 - 01.2021
92G Culinary Specialist
US Army Active Duty
08.2017 - 01.2021
Team Leader
US Army Active Duty
08.2017 - 01.2021
Associate in General Studies - Biotechnology
University of Maryland Global Campus
High School Diploma -
Roosevelt High School
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