Dynamic professional with extensive experience at Auto Zone, excelling in shipping and receiving while ensuring product quality. Proven leadership in inventory management and a strong team player, adept at enhancing operational efficiency. Recognized for exceptional customer service and effective communication, driving improvements in workflow and client satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Hub Receiver
Auto Zone
03.2025 - Current
Received and inspected incoming shipments for quality and accuracy.
Managed inventory organization to streamline retrieval processes.
Operated warehouse management systems to track stock levels efficiently.
Collaborated with team members to enhance workflow and reduce processing times.
Owner
Father & Son Delivery Inc
03.2003 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Trained and mentored staff, fostering a collaborative environment that improved team performance.
Oversaw inventory management processes, optimizing stock levels and minimizing waste.
Established strong relationships with suppliers, negotiating contracts to secure favorable terms and pricing.
Streamlined workflow processes, resulting in reduced turnaround times for service delivery.
Conducted regular performance reviews, providing feedback aimed at continuous staff development and improvement.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Trained and guided team members to maintain high productivity and performance metrics.
Delivery Driver
MS Carrier
02.1996 - 01.2003
Operated delivery vehicles safely and efficiently to ensure timely customer service.
Conducted thorough vehicle inspections to maintain compliance with safety regulations.
Planned and optimized delivery routes to enhance efficiency and minimize delays.
Coordinated with logistics teams to streamline operations and improve delivery timelines.
Trained new drivers on best practices for route management and customer engagement.
Implemented feedback mechanisms to identify areas for service improvement and address customer concerns.
Monitored inventory levels during deliveries, ensuring accurate documentation of items transported.
Maintained a clean driving record while adhering to all traffic laws and regulations in various regions.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.