Vlad Kondakov
Irvine,CA
Summary
Adept at multitasking and problem-solving, I excelled as a delivery driver for DoorDash, achieving a 4.98/5 customer rating by prioritizing customer satisfaction and efficiency. At Taco Rosa, my keen attention to detail and exceptional customer service skills boosted weekly sales by $500, showcasing my ability to enhance customer engagement and satisfaction. Hardworking employee enthusiastic about learning the customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Delivery Driver
DoorDash
12.2020 - Current
- Efficiently managed customer orders and ensured their satisfaction, even when facing inventory challenges and handling multiple requests simultaneously.
- Proactively communicated with customers, providing regular updates on their order status while maintaining a high level of professionalism and service excellence.
- Having a history of over 4,500 orders and a customer rating of 4.98/5
- Read maps, followed oral and written instructions, and used GPS technology to make deliveries.
- Expedited deliveries to meet customer deadlines and requirements while being 'on time or early' on 97% of all orders.
Restaurant Photographer
Taco Rosa
09.2019 - 03.2020
- Successfully connected with customers through personalized photography services, effectively presenting the concept of capturing unforgettable moments for individuals and large events. This led to higher levels of customer satisfaction and engagement.
- Provided top-notch customer service, creating a comfortable atmosphere during photo sessions. Offered personalized suggestions for photo packages that perfectly matched customers' preferences.
- Successfully handled the complete sales process from start to finish, generating an extra $500 in weekly sales for the employer.
Education
High School Diploma -
Woodbridge High School
Irvine, CA05.2021
Associate of Arts - Psychology
Irvine Valley College
Irvine, CA05.2023
Bachelor of Arts - Psychological Sciences
University of California, Irvine
Irvine, CA05.2025
Skills
- Dispatch Communication
- Customer Service Skills
- Time Management
- Organization Skills
- Service Oriented
- Multitasking Abilities
- Problem-Solving
- Attention to Detail
Timeline
Delivery Driver
DoorDash
12.2020 - Current
Restaurant Photographer
Taco Rosa
09.2019 - 03.2020
High School Diploma -
Woodbridge High School
Associate of Arts - Psychology
Irvine Valley College
Bachelor of Arts - Psychological Sciences
University of California, Irvine
Similar Profiles
Marianne ArcherMarianne Archer
Dasher at DoorDashDasher at DoorDash
Jayda ZastoupilJayda Zastoupil
Dasher at DoorDashDasher at DoorDash
Peyton DavisPeyton Davis
Dasher at DoorDashDasher at DoorDash
Kim LewisKim Lewis
Food Delivery Driver at DoorDashFood Delivery Driver at DoorDash
Andrew LaraAndrew Lara
NORTH AMERICA MARKETING MANAGER at INTEX RECREATION CORPNORTH AMERICA MARKETING MANAGER at INTEX RECREATION CORP