Vlad Lyazkowskij

• Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.

• Addressed customer concerns with a positive and friendly approach, ensuring each customer left satisfied and all their issues were taken care of.

• Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.

• Collaborated closely with FOH staff to ensure smooth operations, fostering a positive and productive team environment.

• Successfully adapted to high-pressure situations and changing customer demands, showcasing resilience and flexibility in a dynamic work environment.

• Developed and delivered engaging sales presentations to convey product benefits.

• Managed over 200 customer calls per day.
• Time Management: Proven ability to handle high call volumes and prioritize tasks, demonstrating excellent time management and organizational skills.

• Communication Skills: Proficient in conveying information clearly and persuasively, a valuable asset for interacting with both customers and fellow team members in a restaurant setting.