Summary
Overview
Work History
Education
Skills
Contacts
Personal Information
Hobbies and Interests
Timeline
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Vlada Palianskaya

Santa Rosa,USA

Summary

Experienced manager. High level of work with documentation and the customer. Uses all tools for highly efficient work. Able to work on the result and high quality. Learns new things quickly. Adapts his skills to the next changes in work and directions.

Overview

16
16
years of professional experience

Work History

Busser

Olive Garden
10.2023 - Current
  • Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
  • Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
  • Contributed to smooth restaurant operations by promptly resetting tables for new customers.
  • Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
  • Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
  • Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
  • Aided in maintaining a positive atmosphere within the restaurant through friendly interactions with coworkers and guests alike.
  • Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
  • Facilitated effective communication between front-of-house and back-of-house teams to maintain seamless dining experiences for all patrons.
  • Supported the restaurant''s sustainability initiatives by properly separating waste materials for recycling or composting when appropriate.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
  • Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Established rapport with customers by providing friendly and attentive service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Monitored dining room and bar areas for signs of overcrowding.

Bakery Assistant

Safeway
01.2024 - 01.2024
  • Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
  • Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
  • Expedited customer orders through effective communication with the baking team, ensuring timely completion of requested items.
  • Assisted in reducing waste by accurately measuring ingredients during preparation and utilizing leftover dough for new creations.
  • Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Operated commercial kitchen equipment and tools.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Followed production chart to keep hot, fresh products available daily.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Measured and mixed ingredients accurately to assist in baking process.
  • Used utensils and equipment to portion, wrap and display bakery items.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Sales Assistant

European Food Store
07.2023 - 12.2023
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.

Lighting designer

AvangardSvet
08.2019 - 10.2022
  • Selection of lighting for any type of premises
  • Calculation of electrics and lighting power
  • Ordering the necessary fixtures and electrics at the request of the client
  • Accompanying documents
  • Conclusion of contracts to order
  • Sale of a lighting and electrical project at the request of a client, architect or designer.

Director

Elegant-Mebel
04.2015 - 06.2019
  • Hiring employees, concluding work contracts
  • Control over the work process of the furniture salon
  • Control at all stages of order fulfillment
  • Work in the salon with the customer
  • Interaction and preparation of documents for reporting to the state
  • Resolution of disputes and conflict situations, management.

Labor lawyer

SOS Children Villages (Kinderdorf)
04.2010 - 04.2015
  • Preparation of documents for the selection of personnel
  • Recruitment and dismissal of an employee
  • Interaction with management and government agencies
  • Reporting
  • Advising employees on dismissal, vacation, monetary compensation
  • Participation in the courts
  • Supervision of subordinates, assistance in documentation and business management.

Labor lawyer

Minskiy PKTI
11.2007 - 11.2009
  • Preparation of documents for the selection of personnel
  • Recruitment and dismissal of an employee
  • Interaction with management and government agencies
  • Reporting
  • Advising employees on dismissal, vacation, monetary compensation
  • Participation in the courts.

Education

ESL (English Second Language) -

SRJK (Santa Rosa Junior College)
Santa Rosa, CA
08.2023

Furniture and interior design courses -

Minsk, Belarus
01.2015

Higher National Diploma, Lawyer - Jurisprudence

Belarusian University of Management
01.2002

Skills

  • Work with any documents
  • Sale of services
  • Working with computer programs
  • Solving conflict and stressful situations
  • Selection of lighting and design
  • Safe driving
  • Guest Relations
  • Cleaning and Sanitizing
  • Workplace Safety
  • Table Setting Knowledge
  • Team Collaboration
  • Positive Attitude
  • Cleanliness Maintenance
  • Place Settings
  • Computer Skills
  • POS System Operation
  • Teamwork and Collaboration
  • Kitchen Communication
  • Customer Relations

Contacts

707-806-8044, vlada3009@gmail.com, 2735 Tachevah drive, apt. 12, Santa Rosa, CA, 95405, USA

Personal Information

  • Date of Birth: 02/14/1977
  • Nationality: Belarus
  • Marital Status: Married
  • Visa Status: Political asylum

Hobbies and Interests

  • Swimming
  • Hiking
  • Art
  • Movie and architecture

Timeline

Bakery Assistant

Safeway
01.2024 - 01.2024

Busser

Olive Garden
10.2023 - Current

Sales Assistant

European Food Store
07.2023 - 12.2023

Lighting designer

AvangardSvet
08.2019 - 10.2022

Director

Elegant-Mebel
04.2015 - 06.2019

Labor lawyer

SOS Children Villages (Kinderdorf)
04.2010 - 04.2015

Labor lawyer

Minskiy PKTI
11.2007 - 11.2009

ESL (English Second Language) -

SRJK (Santa Rosa Junior College)

Furniture and interior design courses -

Minsk, Belarus

Higher National Diploma, Lawyer - Jurisprudence

Belarusian University of Management

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Vlada Palianskaya