Vladimir Jordan
Bronx,NY
Summary
Motivated and experienced team leader seeking opportunity to make significant impact in industry that values exceptional client service. Proven track record of successfully leading and inspiring teams to achieve outstanding results. Adept at fostering collaborative and positive work environment, driving productivity and exceeding performance goals. Committed to delivering exceptional service and building strong relationships with clients to drive business growth.
Overview
19
19
years of professional experience
Work History
Senior Club/Amenities Manager
The Wright Fit
10.2018 - Current
- Responsible for hiring, training, and scheduling TWF staff at a luxury condominium in New York City
- Oversee all amenity space operations, including Cardio/Strength, Pool, and Studio spaces
- Collaborate with building management and the board to implement and enforce policies
- Plan annual budgets and track monthly budgets
- Order materials and equipment to maintain the facility
- Process payroll and communicate with staff, building management, and the Resident Manager to address facility needs through BuildingLink
- Promote services such as personal training, pop-up classes, massage therapy, and aquatics
Senior General Manager/Training Manager
Blink Fitness
04.2015 - 10.2018
- Managed operations for a top-performing club with over 8,000 members
- Onboarded and trained new hires in operational standards
- Hired and mentored personal trainers, helping them achieve monthly session goals
- Oversaw monthly supply orders, budgeting, and scheduling, and managed equipment servicing
Operations Supervisor
Saks Fifth Avenue
06.2014 - 09.2015
- Supported stylists by organizing merchandise memos for clientele for events, television, and sales
- Analyzed sales and performance data to measure productivity and identify areas for improvement
- Worked with club directors to enhance customer service and operational standards
Assistant/Sales Floor Coordinator
Cartier
06.2010 - 04.2014
- Provided administrative support to Boutique Director, Managers, Supervisors, and Sales Staff in a high-end retail environment
- Maintained confidentiality with high-profile clients and sensitive products
- Assisted upper management with department projects, deliveries, and PR events
General Manager
New York Health and Racquet Club
11.2005 - 05.2010
- Directed club operations, assigned duties, and set monthly goals for the team
- Trained and developed new hires, fostering a high-performance environment
- Collaborated with company directors to uphold service standards
Skills
- Strong interpersonal skills
- Meticulous attention to detail
- Schedule management
- Customer and personal service
- Critical thinking
- Time management
- Budget planning and tracking
- Staff hiring, training, and development
Timeline
Senior Club/Amenities Manager
The Wright Fit
10.2018 - Current
Senior General Manager/Training Manager
Blink Fitness
04.2015 - 10.2018
Operations Supervisor
Saks Fifth Avenue
06.2014 - 09.2015
Assistant/Sales Floor Coordinator
Cartier
06.2010 - 04.2014
General Manager
New York Health and Racquet Club
11.2005 - 05.2010
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