Forward-thinking professional offering more than 20 years of experience working in fast-paced environments. Expertise in planning, installing, and maintaining large-scale systems and infrastructures. Proven leader with success in building strong teams.
Overview
29
29
years of professional experience
Work History
Senior Systems Engineer
Dealertrack Technologies
02.2011 - Current
Collaborated with internal clients to determine their needs and devise appropriate software and hardware solutions.
Enhanced security measures by designing and deploying effective firewall configurations.
Designed tailored disaster recovery solutions to maintain uptime.
Assisted employees with resolving network problems at remote locations.
Troubleshot hardware components to identify root causes of malfunctions, reducing equipment downtime substantially.
Documented system configuration, mapping and processes.
Worked with stakeholders to determine implementation and integration of system-oriented projects.
Streamlined IT operations, consolidating systems for cost savings and increased efficiency.
Optimized system performance by identifying and resolving complex technical issues.
Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
Led successful system upgrades by creating detailed implementation plans and coordinating resources effectively.
Learned and adapted quickly to new technology and software applications.
Skilled at working independently and collaboratively in a team environment.
Developed comprehensive disaster recovery plans to minimize downtime in the event of a crisis.
Supported system users, educating employees on troubleshooting and problem-solving protocols.
Participated in system development life cycle from requirements analysis through system implementation.
Managed and monitored installed systems for highest level of availability.
Assitant Vice President
DEALERTRACK
11.2008 - 02.2011
Support approximately 1500 windows servers as a Systems Administrator
Installed, configured and troubleshoot Windows 2003 and Windows 2000 servers
Responsible for setting up, configuring and troubleshooting IIS 5 and IIS 6 web servers
Responsible for managing and maintaining Microsoft patches using WSUS (Windows Server Update Service)
Used Symantec ESM utility to identify server security vulnerabilities and also rectify them
Troubleshoot network connectivity issues
Familiarity with the Microsoft Active Directory, DNS and DHCP
Strong communication and people skills.
Assitant Vice President
CHASE MANHATTAN BANK - Retail Lending division
12.1995 - 06.2008
Support approximately 1500 windows servers as a Systems Administrator
Installed, configured and troubleshoot Windows 2003 and Windows 2000 servers
Responsible for setting up, configuring and troubleshooting IIS 5 and IIS 6 web servers
Responsible for managing and maintaining Microsoft patches using WSUS (Windows Server Update Service)
Used Symantec ESM utility to identify server security vulnerabilities and also rectify them
Troubleshoot network connectivity issues
Familiarity with the Microsoft Active Directory, DNS and DHCP
Strong communication and people skills
Ability to work independently and also as part of a team
Familiarity with the Microsoft Active Directory, DNS and DHCP
Used VMWARE console to administer and trouble shoot vmware host issues.
Technology Officer
CHASE MANHATTAN BANK - Retail Lending division
01.2000 - 01.2003
Plan and provide web enabled solutions for various departments within Chase Auto Finance
Setup and maintain a development, QA, and production web server for the Chase Auto Finance web site (CAFWEB.CHASE.COM)
Responsible for enhancing and maintaining the CAF-EPP.CHASE.COM site
Design and create web sites and applications for CAF departments
Provide a source control solution using Visual Source Safe
Provide web site and IIS 6.0 server support.
Senior Network Systems Specialist
CHASE MANHATTAN BANK - Retail Lending division
01.1998 - 01.2000
Plan and provide network solutions for various departments within Chase Auto Finance
Setup and maintain a development, QA, and production network environment
Plan and implement a network of workstations and servers for 2 new regional offices
Implemented and CD Jukebox server solution on the novell platform
Provide Network support for a wide area network.
Network System Specialist
CHASE MANHATTAN BANK - Retail Lending division
01.1995 - 01.1998
Provide Network and PC support for a wide area network
Assure that all servers are up and operational using a WAN monitoring application
Use Novell’s ManageWise application to provide support to our remote sites
Monitor and trouble shoot the 8235 Dial-In servers
Install, configure, trouble shoot all workstations and laptops
Setup print servers on the Wide Area Network
Modify and create login scripts for users
Provide network administration such as creating LAN id’s, Lotus Notes Id’s, and shared directories for specific Departments
Configure all Laptop with multiple configurations for Dial-In and Docking station use
Configure Windows NT 3.51 workstation for developers to connect to our sybase servers
Determine what type of desktops or laptops and accessories should be ordered.
Consultant/System Engineer
VANSTAR CORPORATION/AMERICAN EXPRESS
07.1995 - 12.1995
Provided Help desk support for clients using both Macintosh and PC systems
Consulted with clients for workstation setups and configurations
Configured Laptops for both Network and Remote usage
Setup and prepared workstations with Microsoft Office, Lotus Notes, Lotus cc:Mail, Mainframe emulation programs, and other standard desktop applications
Provided fundamental Email administration for 1500 clients.