Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
ASSISTANT COMMUNITY MANAGER/
LINC BROOKHAVEN
Brookhaven, GA
02.2023 - Current
Assisted with creating and implementing community events.
Managed resident service inquiries and complaints in a timely manner.
Assisted residents with online payment and ledger issues.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Managed the accounting for community.
Provided guidance and support to leasing professionals on daily tasks, projects, and objectives.
Ran the community social media and helped come up with ideas to get the community involved.
Encouraged residents to leave reviews about there experiences.
ASSISTANT BUSINESS MANAGER/
LINQ AT NORTH SPRINGS
ATLANTA, GA
01.2021 - 02.2023
Report to property manager to assist with managing 236-units in luxury mid-rise
Managed a staff of 2 service technicians and 1 leasing professional
Collected and processed all funds for residents, vendors and invoices
Resolved resident issues and concerns
Got in contact and build relationships with all vendors
Set and did tours with prospects
Created videos for property social media
Walked all vacant units and property
Attended resident events to build report
Made sure all work orders were completed at a timely manner
Made sure that deposit accounting was done correctly every month
(Clean deposit accounting).
LEASING PROFESSIONAL
ICON MIDTOWN
ATLANTA, GA
06.2018 - 01.2021
Greeted all residents, prospects, and team members in a professional manner.
Enhanced the quality of life for residents by organizing and promoting community activities/events
Kept a high level of service in mind with every task, Respected the boundaries of confidentiality and abided by all Fair Housing laws and safety
Tracked market trends through outreach and market surveys
Executed successful renewal programs and communicated the programs to tenants
Assisted the manager with coordination of day-to-day activities in accordance with standards established by the manager
Maintained office clerical, filling, and record keeping
Provided support to front desk services when required and facilitated all aspects in the apartment leasing department
Education
College -
Florida A&M University
01.2011
College Preparatory Diploma -
North Miami Beach Senior High
01.2007
Skills
Experience in management software such as Yardi, Entrata and Onesite
MS Office familiarity
Good sense of advertising and marketing skills
Conduct all business in accordance with company policy and procedure, fair housing, fair credit reporting act and all other Federal, State and Local Laws pertaining to multi-family housing
Exceptional customer service
Ability to work well with others and troubleshoot resident issues
Punctual
Excellent interpersonal communication
Detail oriented
Fervid multi-tasking ability
Well-rounded individual with the ability to work well with others
Languages
English
Native/ Bilingual
Haitian Creole
Full Professional
Timeline
ASSISTANT COMMUNITY MANAGER/
LINC BROOKHAVEN
02.2023 - Current
ASSISTANT BUSINESS MANAGER/
LINQ AT NORTH SPRINGS
01.2021 - 02.2023
LEASING PROFESSIONAL
ICON MIDTOWN
06.2018 - 01.2021
College -
Florida A&M University
College Preparatory Diploma -
North Miami Beach Senior High
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