Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vladislav Dimitrov

Wheeling,Illinois

Summary

Detailed and experienced e-Commerce professional with over 7 years of proven success in overseeing comprehensive e-commerce operations. Proficient in managing sales channels, including logistics, inventory management, and delivering exceptional customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

E-Commerce Operations Manager

Fashion Focals, LLC
05.2024 - Current
  • Led transition during company acquisition; retained key staff and maintained operational continuity.
  • Owned day‑to‑day marketplace operations across Amazon, eBay, and Walmart.
  • Provided omnichannel customer support; resolved returns, FBA discrepancies, and case issues to protect account health.
  • Maintained office, shipping supplies and utility bills
  • Implemented a shipping service that reduced average cost per order and monthly subscription.
  • Directed warehouse logistics; maintained inventory accuracy and enforced product quality control.
  • Prioritized daily order flow; planned and executed FBA and Walmart Fulfillment Services shipments end‑to‑end.
  • Managed office and shipping supplies; tracked utility invoices and vendor payments to keep operations running.

E-Commerce Operations Manager

Leico Enterprises, Inc
12.2020 - 05.2024
  • Assist in operational strategies across Amazon, eBay, and Walmart sales channels to achieve business objectives effectively.
  • Provide customer service for all sales channels, manage returns, FBA discrepancies, and other cases as required.
  • Prioritize daily orders and manage shipments for Amazon FBA and Walmart Fulfillment Services.
  • Oversee warehouse logistics, inventory management, and product quality control.
  • Conduct talent acquisition efforts, including interviewing and hiring processes.
  • Maintain records of employees work hours and attendance to ensure compliance.
  • Deliver insightful reports to senior management, offering recommendations on product-related issues.
  • Manage and maintain an inventory of office supplies, ensuring adequate stock levels and initiating timely reorders.

E-Commerce Product Specialist

Macronet Group, Ltd
06.2015 - 06.2020
  • Implemented and managed merchandising strategies to boost sales, ensuring alignment with established policies and procedures.
  • Produced detailed and accurate product listings to ensure products were accurately represented including product descriptions, price listings, and image portrayal oversight.
  • Managed various sales channels including Amazon, and eBay.
  • Respond to customer inquiries, issues, or complaints promptly.
  • Provide training and mentorship to new team members.

Help Desk/Warehouse Operations

Macronet Group, Ltd
03.2014 - 06.2015
  • Diagnosed, tested, and resolved issues with consumer electronic devices and equipment to ensure functionality.
  • Provided technical support to new hires by configuring their workstations and resolving basic network issues.
  • Assisted in packing and shipping finished goods to customers.
  • Managed inventory levels and trained staff on proper product shipment procedures.
  • Worked effectively in fast-paced environment.

Education

High School Diploma -

East Leyden High School
Franklin Park, IL
06.2006

Skills

  • Leadership
  • Account Management
  • Quality Control
  • Microsoft Office Suite
  • Product Management
  • Inventory Management

Certification

  • Marketing Tools: Digital Marketing
  • SEO: Keyword Strategy

Timeline

E-Commerce Operations Manager

Fashion Focals, LLC
05.2024 - Current

E-Commerce Operations Manager

Leico Enterprises, Inc
12.2020 - 05.2024

E-Commerce Product Specialist

Macronet Group, Ltd
06.2015 - 06.2020

Help Desk/Warehouse Operations

Macronet Group, Ltd
03.2014 - 06.2015

High School Diploma -

East Leyden High School

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