Vlatko Nikolovski
Wellington,FL
Summary
Results-driven DSP Manager with a proven track record in safety protocol implementation and team performance enhancement. Known for adaptability and problem-solving in high-pressure environments.
Overview
10
10
years of professional experience
Work History
DSP Manager , Dispatcher- Amazon
Aflex Logistics
Berlin, Germany
11.2021 - 12.2025
- Assisted in implementing safety protocols and procedures in daily operations.
- Supported team members in learning new tools and systems for efficiency.
- Collaborated with colleagues to maintain a clean and organized workspace.
- Engaged in training sessions with the drivers to understand operational workflows and best practices.
- Adapted quickly to changing tasks and priorities during peak periods.
- Managing the quality of dlivery along side with the quality manager
Insurance Agent
SN Broker
North Macedonia
12.2020 - 11.2021
- Developed customized insurance plans tailored to client needs.
- Conducted thorough policy reviews to ensure compliance with regulations.
- Built and maintained strong client relationships through effective communication.
- Utilized CRM software to track client interactions and manage accounts.
Sales Manager
Yateem Enterprise
Bahrain
11.2018 - 10.2020
- Led sales team to exceed quarterly targets through strategic planning and performance management.
- Developed and implemented training programs to enhance product knowledge and sales techniques.
- Analyzed market trends and competitor activity to inform sales strategies and drive growth.
- Collaborated with marketing teams to create effective promotional campaigns that increased brand visibility.
Supervisor
Ritz-Carlton , Trader Vic's
Bahrain
01.2017 - 10.2018
- Oversaw daily operations, ensuring adherence to service standards and guest satisfaction.
- Trained and mentored staff, fostering a collaborative work environment and enhancing team performance.
- Implemented process improvements that streamlined workflows and increased operational efficiency.
- Analyzed customer feedback, developing strategies to elevate dining experiences at Trader Vic's.
Head Waiter
UDC - United Development Company
Qatar
12.2015 - 01.2017
- Supervised and trained team members to enhance service quality and efficiency.
- Coordinated dining room operations, ensuring smooth workflow during peak hours.
- Developed and implemented training programs for new staff, improving onboarding processes.
- Managed reservations and seating arrangements to optimize guest experience and turnover rates.
Education
MBA - Management Business Administration
Swiss Business School, SBS
Bahrain 12-2020
Bachelor Degree - Elementary School Teacher - Education
Pedagogy
North Macedonia12-2014
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
Languages
English
Full Professional
Croatian
Full Professional
Serbian
Full Professional
German
Elementary
Timeline
DSP Manager , Dispatcher- Amazon
Aflex Logistics
11.2021 - 12.2025
Insurance Agent
SN Broker
12.2020 - 11.2021
Sales Manager
Yateem Enterprise
11.2018 - 10.2020
Supervisor
Ritz-Carlton , Trader Vic's
01.2017 - 10.2018
Head Waiter
UDC - United Development Company
12.2015 - 01.2017
MBA - Management Business Administration
Swiss Business School, SBS
Bachelor Degree - Elementary School Teacher - Education
Pedagogy