Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
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V. Liva Harinjaka

Malverne,NY

Summary

With a proven track record at the Sala Family, I excel in fostering children's social and emotional growth while ensuring their safety, evidenced by my expertise in child psychology and safety awareness. My approach combines nurturing support with educational enrichment, significantly enhancing developmental milestones. Skilled in multitasking and relationship building, I bring a positive, energetic presence to any family dynamic. Eager Nannyj job always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.

Overview

18
18
years of professional experience

Work History

Live-Out Nanny

Sala Family
01.2023 - Current
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
  • Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
  • Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
  • Promoted language development through storytelling, reading, and engaging in conversations with the children.
  • Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
  • Maintained detailed records of each child''s habits, developmental milestones achieved during my care period.
  • Facilitated social development by arranging playdates and outings with peers on a regular basis.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Encouraged children to be understanding and patient with others.
  • Monitored children's play activities to verify safety.

Babysitter

Lochan Family
02.2022 - Current
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Planned fun outings and educational activities to keep children entertained.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Transported children to and from activities using personal or family vehicle.

Live Out Nanny

Tara Family
09.2021 - 12.2022
  • Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
  • Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
  • Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
  • Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
  • Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
  • Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
  • Collaborated with parents in setting developmentally appropriate goals for each child monitoring and tracking progress throughout the year.
  • Promoted language development through storytelling, reading, and engaging in conversations with the children.
  • Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
  • Transported children safely to school events, doctor appointments, extracurricular activities using proper car seat protocols.
  • Administered medications when necessary following parents'' instructions and guidelines closely monitoring any adverse reactions.
  • Taught basic life skills such as personal hygiene practices to promote independence among the children under my care.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Engaged with children on age-appropriate level.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Encouraged children to be understanding and patient with others.
  • Transported children to and from activities using personal or family vehicle.

Babysitter

Affler Family
04.2018 - 08.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Reassured children when upset providing emotional support and stability.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Assisted children with homework assignments and special projects across different subjects.
  • Planned fun outings and educational activities to keep children entertained.
  • Guided school homework and read bedtime stories to support development.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Administered medications, following strict instructions from parents and medical labels.
  • Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
  • Taught children basic life skills, manners and personal hygiene.
  • Encouraged children to be understanding and patient with others.
  • Helped children complete homework assignments and school projects.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Assisted with light housekeeping duties as well as running errands.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Transported children to and from activities using personal or family vehicle.
  • Transported children to and from school, medical appointments and extra-curricular activities.

Bank Teller

TD Bank
03.2015 - 10.2018
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Processed customer transactions promptly, minimizing wait times.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Counted and packaged currency and coins.
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Provided exceptional customer service, resulting in increased client retention and loyalty.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Reconciled cash drawer and resolved discrepancies.
  • Educated customers on use of banking website and mobile apps.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Provided customer records, account statements and copies of checks.
  • Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Turned in excess cash to maintain drawer security.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
  • Increased efficiency within the teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Exceeded personal sales goals consistently by proactively engaging with customers and identifying their financial needs.
  • Processed loan payments accurately, contributing to the overall efficiency of branch operations.
  • Placed orders for customer checks and verified starting numbers.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
  • Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Participated in ongoing professional development programs offered by the bank, staying up-to-date with industry trends and enhancing job performance.
  • Removed mutilated currency from circulation.
  • Sold and cross-sold bank products to new and existing customers.
  • Prepared regular reports on transaction data for management review, assisting in the identification of potential areas for improvement.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Assisted with training of new tellers on policies and procedures.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained friendly and professional customer interactions.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Handled various accounting transactions.
  • Cross-sold credit cards, loans and other bank products.
  • Executed wire transfers, stop payments and account transfers.

Airline Customer Service Agent

Air France-KLM
05.2006 - 01.2010
  • Provided exceptional customer service with empathetic listening and effective problem-solving skills.
  • Managed passenger boarding process, maintaining orderliness and timeliness during busy periods.
  • Kept up-to-date on flight schedules to provide accurate information for travelers seeking assistance.
  • Handled escalated customer complaints professionally, implementing solutions that addressed concerns adequately.
  • Utilized strong attention-to-detail skills when reviewing passenger documents for accuracy before issuing boarding passes.
  • Maintained calm under pressure while managing stressful situations involving delayed or canceled flights.
  • Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
  • Collaborated with team members to achieve high levels of performance in demanding situations.
  • Fostered a welcoming environment at the gate area by engaging in friendly conversations with travelers and attending promptly to their concerns.
  • Streamlined check-in processes for faster service, resulting in reduced wait times.
  • Coordinated closely with other departments to address operational challenges affecting customer experiences smoothly and efficiently.
  • Conducted thorough ticket verification to maintain airline security standards and prevent fraud incidents.
  • Contributed to overall revenue growth by promoting ancillary services such as upgrades and additional fees when applicable.
  • Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
  • Proactively assisted passengers with baggage issues, minimizing delays and enhancing satisfaction.
  • Processed ticket sales accurately, ensuring correct fare calculations and efficient booking procedures were followed.
  • Educated passengers on safety protocols throughout their journey, enabling them to feel secure during the flight.
  • Suggested various packages and amenities to guests, helping each find perfect accommodations to fit personal needs.

Education

High School Diploma -

Newcomers High School
Long Island City, NY
06.2000

Skills

  • Language skills
  • Sleep Training
  • Safety awareness
  • Multicultural Understanding
  • Reading encouragement
  • Housekeeping abilities
  • Emotional Support
  • Social Development
  • Nutritional knowledge
  • Transportation provision
  • Cheerful and energetic
  • Friendly
  • Emotionally supportive
  • Family Support
  • Valid Driver's License
  • Light Housekeeping
  • Childcare
  • Academic Support
  • Tutoring
  • Educational Support
  • Excellent driving record
  • Child psychology knowledge
  • Reliable transportation
  • Food handling training
  • Complex Problem-Solving
  • Active listener
  • Basic clerical knowledge
  • Grocery shopping
  • Professional babysitter
  • Good Decision Making
  • Relationship Building
  • Computer Use
  • Heartsaver CPR AED (CPR AED)
  • Cooking
  • Medication Administration
  • Boundary Setting
  • Schedule Regulating

Accomplishments

  • Supervised groups of 2 children aged 3 months to 12 years of age.

Additional Information

church volunteers. helped those are in need . full of compassion

Languages

English
Professional Working

Timeline

Live-Out Nanny

Sala Family
01.2023 - Current

Babysitter

Lochan Family
02.2022 - Current

Live Out Nanny

Tara Family
09.2021 - 12.2022

Babysitter

Affler Family
04.2018 - 08.2022

Bank Teller

TD Bank
03.2015 - 10.2018

Airline Customer Service Agent

Air France-KLM
05.2006 - 01.2010

High School Diploma -

Newcomers High School
V. Liva Harinjaka