Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
02.2023 - 06.2023
Identified discrepancies between vendor invoices and purchase orders and took corrective action as needed
Negotiated, renegotiated and administered contracts with suppliers, vendors, and other representatives
Built effective working relationships with suppliers through regular communication via phone calls, emails and meetings.
09.2020 - 11.2022
Learned to operate new office technologies as were developed and implemented
Greeted visitors and provided general information about the company
Generated reports and typed letters in Word and prepared PowerPoint presentations
Coached new employees on company policies and performing standards
Performed research to collect and record industry data
Worked on production floor to help fellow teammates achieve production numbers for that day if we were short staffed.
05.2018 - 08.2020
Carried out production procedures, maximizing efficiency and profits
Ensured quality control by inspecting finished products for defects
Loaded and unloaded materials onto machines and adjusted settings accordingly
Inspected parts for quality assurance, ensuring that all components met required specifications
Boxing & preparing products for shipping
Maintained daily production reports and machine log books.
08.2015 - 05.2018
Trained new employees regarding machinery operation and safety guidelines
Cut & weighed product
Adjusted settings on machines as needed for different materials being made
Packed finished goods in proper packaging and boxes, reducing damage during transport
Cleaned work stations and floors to prevent dirt, grime and dust buildup.
Education
Certification - phlebotomy
Jes Health Services
Montgomery, AL
10.2018
High School Diploma -
Greenville High School
Greenville, AL
05.2015
Skills
Multitasking & Time Management
Customer Satisfaction
Computer System (SAP)
Database Entry
Inventory system
Product Organization
Employee Training
Excel Spreadsheets
Operational Efficiency
Contact - Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Aiming to leverage my abilities to successfully fill the vacancy at your company.
Timeline
Store Manager
TitleMax
08.2023 - 04.2024
02.2023 - 06.2023
09.2020 - 11.2022
05.2018 - 08.2020
08.2015 - 05.2018
Purchasing Assistant
Phoenix Building Solutions
Administrative Assistant
Hwashin America
Production Operator
Connector Manufacturing (CMC)
Production Operator
Conecuh Sausage Company
Certification - phlebotomy
Jes Health Services
High School Diploma -
Greenville High School
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