Summary
Overview
Work History
Skills
Timeline
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Vodka Jane Davison

Bradenton,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Efficient culinary professional known for remarkable productivity in food preparation environments. Excel at managing multiple tasks simultaneously with speed and accuracy, ensuring timely completion of all kitchen duties. Skilled in knife handling, inventory management, and safety protocols. Possess strong teamwork, communication, and organizational skills vital for high-paced culinary settings.

Overview

3
3
years of professional experience

Work History

Manager

Marcos's Pizza
Bradenton, FL
10.2023 - Current
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Implemented quality control measures to uphold company standards.
  • Managed inventory levels to meet demand without overstocking, reducing waste.
  • Established processes to ensure efficient workflow throughout the organization.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.

Server

Texas Roadhouse
Bradenton, FL
03.2023 - 08.2023
  • Addressed complaints to kitchen staff and served replacement items.
  • Informed customers of daily specials and signature menu items.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Greeted guests and provided menus.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

BOH Team Member

Chic-Fil-A
Bradenton, FL
01.2022 - 01.2023
  • Maintained cleanliness and organization in the kitchen, adhering to health and safety standards.
  • Maintained a clean and sanitary work environment, conducting end-of-day cleaning procedures.
  • Operated kitchen equipment safely, including grills, fryers, and ovens, following all safety guidelines.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Ensured proper rotation of all food products on shelves for maximum freshness.
  • Operated kitchen equipment such as slicers, mixers, ovens, grills, safely and efficiently.
  • Substituted for or assisted other cooks during emergencies or rush periods.
  • Set up, stocked, and restocked workstations with necessary supplies.
  • Assisted in training new employees on kitchen protocols.
  • Managed closing duties such as cleaning workstations and organizing storage areas for next shift.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Skills

  • Fast learner
  • Product knowledge
  • Kitchen management
  • Staff management
  • Sales and marketing
  • Dependability and reliability
  • Goal setting and achievement
  • Relationship building
  • Teamwork and collaboration
  • Positive attitude
  • POS systems
  • Hospitality and accommodation
  • Upselling techniques
  • Customer service
  • Hospitality services
  • Phone etiquette

Timeline

Manager

Marcos's Pizza
10.2023 - Current

Server

Texas Roadhouse
03.2023 - 08.2023

BOH Team Member

Chic-Fil-A
01.2022 - 01.2023

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Vodka Jane Davison