Volha Melnichenko

I am selling books on Amazon.

• Maintained clean and organized workspaces to uphold safety standards.
• Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
• Separated damaged items from functional ones before placing on shelves.
• Sorted over [Number] products onto shelves according to type, weight and size.
• Filled over [Number] daily customer orders with efficiency and accuracy.
• Increased personal stowing rates by reorganizing staging areas by [Type] specifications.
• Made sure that products were produced on time and are of good quality.
• Maintained organized work area by cleaning and removing hazards.

• Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
• Built partnerships with related organizations to develop support and gain greater attention for important issues.

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Resolved customer issues quickly and notified supervisor immediately when problems escalated.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Transcribed phone messages and relayed to appropriate personnel.
• Used internal software to process reservations, check-ins and check-outs.
• Collected room deposits, fees and payments.
• Monitored office supplies by checking inventory and placing orders.
• Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
• Kept accounts in balance and ran daily reports to verify totals.

• Maintained telephone and radio contact with supervisor to receive delivery instructions.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.

I had a cleaning business .

• Delivered quality customer service to address urgent needs and cleaning requests.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals and materials properly and with caution.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.

• Alerted customers of late deliveries due to traffic jams and road construction, slashing inquiry calls to company support line by [Number]%.
• Maintained consistent on-time delivery record with [Number]% of orders arriving ahead of schedule.
• Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
• Documented mileage, deliveries, pickups, customer issues and damages.