Volodymyr Pyndykivskyi
Hamtramck,MI
Summary
I am looking for position of a Truck Dispatcher, using my experience, skills, and motivation. With a background in logistics and transportation, I can effectively coordinate trucking operations and optimize routes. I am able to handle multiple tasks and always remain calm. I am highly motivated, hard-working and good in problem-solving. Overall, I am excited to contribute my expertise and deliver exceptional service as a Truck Dispatcher.
Overview
4
4
years of professional experience
Work History
Truck Disaptacher
Standard Trucking LLC
06.2022 - 03.2023
- Calling brokers in order to book a load or provide an update.
- Answering phone calls and responding to brokers emails.
- Monitoring vehicles locations to coordinate on-time arrivals.
- Booking the loads.
- Communication with drivers, explaining them all instructions.
- Signing and filling up broker-carrier agreement.
- Requesting TONU, detention, layover etc.
- Counting mileage of drivers.
Customer Support Representative
Wolt
12.2018 - 07.2019
- Engaged with customers via phone and email to effectively handle complain and provide solutions to their concerns.
- Provided outstanding customer support by promptly addressing emergency issues and implementing alternative approaches to swiftly troubleshoot problems.
- Differentiated, prioritized, and documented technical problems to successfully resolve customer complaints through phone and email.
Education
Bachelor of Science - Internetional Relationships
Academy of Social Sciences
Warsaw, Poland09.2021
High School Diploma -
Ternopil School
Ternopil, Ukraine06.2017
Skills
- Good communication skills
- Problem-solving abilities
- Time management
- Stress resistance
- Customer service skills
- Market knowledge
Timeline
Truck Disaptacher
Standard Trucking LLC
06.2022 - 03.2023
Customer Support Representative
Wolt
12.2018 - 07.2019
Bachelor of Science - Internetional Relationships
Academy of Social Sciences
High School Diploma -
Ternopil School
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