Summary
Overview
Work History
Education
Skills
Timeline
Generic

Voltaire Rodriguez

Daly City,CA

Summary

Motivated, hands on professional worker who is always ready and willing to learn any new task put in front of me. Adaptable at different working environments. Very comfortable with handling and fixing technical machines having personal experience in troubleshooting personal computers, both hardware and software. Friendly and approachable as I've had years of experience in the service and costumer service industry. Punctual, organized and a team player.

Overview

19
19
years of professional experience

Work History

Hemodialysis Technician

Satellite Healthcare
11.2022 - Current
  • Completed dialysis machine and equipment setup prior to patient treatment and performed safety tests to verify readiness.
  • Reinforced patient and caregiver education to enhance understanding of disease and prescribed treatment protocols.
  • Followed prescribed infection control protocols and wore personal protective equipment to minimize contamination risk.
  • Responded to dialysis-related emergency situations under nurse supervision.
  • Responsible for end of day task by following proper policy and procedure for closing clinic.

Server/Lead Bartender

Fort McKinley
08.2016 - 05.2024
  • Talked easily with patrons to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Met customer, business operations and server needs with minimal errors or delays.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Restocked beer and liquor regularly and after special events.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Monitored patron alcohol consumption to encourage safety.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Created signature beverages to increase revenue and patron loyalty.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.

Program Coordinator

Northern California Nursing Academy
01.2021 - 08.2022
  • Facilitated program development and launch via strategic resources allocation.
  • Scheduled prospective program participants for assessments and orientations.
  • Developed and implemented new program features to address needs.
  • Conducted assessments to identify needs and impact of services.
  • Explained program offerings and requirements to participants and answered related questions.
  • Scheduled and developed program activities in accordance with program needs.
  • Evaluated program effectiveness to develop improved methods.

Server/Bartender

Hanazen Restaurant
01.2009 - 11.2011
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Addressed complaints to kitchen staff and served replacement items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Implemented sanitary food handling, holding and service protocols.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Cable Installation Technician

Comcast, Xfinity
02.2006 - 08.2009
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Installed outlets, drops, converters, modems and digital terminals.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Repaired equipment to support continual service.
  • Promoted additional services and products to increase sales.
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Used tools, equipment and vehicles to avoid injuries and mishaps.
  • Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
  • Troubleshot and diagnosed systems using speed, ping and related tests.
  • Diagnosed errors and technical problems and determined solutions to produce timely service reports.
  • Measured signal strength at utility poles.

Education

Hemodialysis Technician Certificate of Completion - Hemodialysis Technician

Northern California Nursing Academy
355 Gellert Blvd Ste. 101, Daly City CA 94015
07.2022

High School Diploma -

Oceana High School
401 Paloma Ave., Pacifica Ca. 94044
06.1997

Skills

  • Verbal and Written Communication
  • Problem-Solving
  • Attention to Detail
  • Decision Making
  • Time Management
  • Critical Thinking
  • Dependability and Cooperation
  • Analytical Thinking
  • Task Delegation
  • Human Resources Understanding
  • Service-Oriented
  • Cleaning and Sanitizing
  • Troubleshooting Abilities
  • Friendly, Positive Attitude
  • Good Work Ethic
  • Reliable & Trustworthy
  • People Skills
  • Organizational Skills
  • Computer Skills

Timeline

Hemodialysis Technician

Satellite Healthcare
11.2022 - Current

Program Coordinator

Northern California Nursing Academy
01.2021 - 08.2022

Server/Lead Bartender

Fort McKinley
08.2016 - 05.2024

Server/Bartender

Hanazen Restaurant
01.2009 - 11.2011

Cable Installation Technician

Comcast, Xfinity
02.2006 - 08.2009

Hemodialysis Technician Certificate of Completion - Hemodialysis Technician

Northern California Nursing Academy

High School Diploma -

Oceana High School
Voltaire Rodriguez