Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Arrest
Timeline
Generic

Tre Von Coward

Fort Washington,United States

Summary

Sharp Security Officer individual experienced in using security equipment in busy, fast-paced settings. Military-trained with professional attitude and known for successfully enforcing rules. Acts as first responder to all accidents and injuries on property and administers first aid and basic life support.

Overview

16
16
years of professional experience

Work History

Asset Protection Customer Host

Walmart
Washington DC, DC
09.2021 - Current
  • Maintained safety and security of premises, visitors and employees.
  • Produced well-written reports detailing shoplifting and attempted theft.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Controlled reduction of loss inventory by protecting company assets.
  • Identified potential shoplifters and alerted management.
  • Completed patrols of store aisles to provide visible deterrent and check for criminal activity.
  • Detained shoplifters and contacted local law enforcement for immediate assistance.
  • Partnered with store managers on basis to conduct loss investigations.
  • Maintained store compliance with physical security schematics to protect assets.
  • Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Built cross-functional relationships with business partners to reduce losses.

Security Guard

Elite Security Services
Landover , MD
01.2021 - 09.2022
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Investigated reported incidents to protect company assets.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Addressed problems quickly and reported clear information while working under minimal supervision.

Inbound Associate

Amazon.com LLC
Baltimore, United States
09.2020 - 01.2021
  • Empty truck
  • Stack pallets
  • Deliver to floors
  • Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships.
  • Identified consumer needs, clarified information and researched issues to provide alternative solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
  • Forwarded calls to management if outstanding issue required immediate resolution.
  • Completed paperwork within established guidelines to document consumer requests.

Special Police Officer

Swata LLC
Greenbelt, United States
10.2016 - 03.2019
  • Protect the work site from guest and residences
  • Write effective Daily Activity Reports
  • Monitor Parking Area and Lobby Area
  • Using active eyes be able to remember all faces and addresses

Special Police Officer

Allied Barton
Washington DC, United States
08.2014 - 09.2016
  • Protect the work site from guest and residences
  • Write effective Daily Activity Reports
  • Monitor Parking Area and Lobby Area
  • Using active eyes be able to remember all faces and addresses
  • Monitored and investigated suspicions persons and situations and unusual activities.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.

Security Guard

Unified Protective Service
Washington DC, United States
06.2014 - 10.2014
  • Protect the work site from guest and residences
  • Write effective Daily Activity Reports
  • Monitor Parking Area and Lobby Area
  • Using active eyes be able to remember all faces and addresses

Security Guard

Securemedy
Waldorf, United States
01.2013 - 05.2014
  • Protect the work site from guest and residences
  • Write effective Daily Activity Reports
  • Monitor Parking Area and Lobby Area
  • Using active eyes be able to remember all faces and addresses
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Investigated reported incidents to protect company assets.

Sales Support

Jcpenney
Forestville, United States
11.2012 - 01.2013
  • Stock shelves, and mark prices on shelves and items
  • Compile and maintain non-monetary reports and records
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.

Lifeguard

American Pools
Columbia, United States
04.2011 - 10.2012
  • Rescue distressed persons, using rescue techniques and equipment
  • Contact emergency medical personnel in case of serious injury
  • Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers
  • Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
  • Instruct participants in skiing, swimming or other recreational activities and provide safety precaution information
  • Warn recreational participants of inclement weather, unsafe areas, or illegal conduct
  • Complete and maintain records of weather and beach conditions, emergency medical treatments performed, and other relevant incident information
  • Inspect recreational equipment, such as rope tows, T-bars, J-bars, and chair lifts, for safety hazards and damage or wear
  • Provide assistance with staff selection, training, and supervision
  • Inspect recreational facilities for cleanliness
  • Observe activities in assigned areas, using binoculars, to detect hazards, disturbances, or safety infractions
  • Provide assistance in the safe use of equipment, such as ski lifts
  • Operate underwater recovery units
  • Participate in recreational demonstrations to entertain resort guests.
  • Kept watch over swimmers to respond quickly to distress situations.
  • Maintained neat and clean pool area and clean water.

Layaway Associate

Kmart
Clinton, United States
08.2011 - 12.2011
  • Set up Layaway section
  • Assist with customers
  • Keep Layaway section neat and organized
  • Supervise other layaway associates

Sales Associate

Sears
Clinton, United States
02.2010 - 08.2011
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits
  • Issue receipts, refunds, credits, or change due to customers
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change
  • Greet customers entering establishments
  • Maintain clean and orderly checkout areas
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
  • Issue trading stamps, and redeem food stamps and coupons
  • Resolve customer complaints
  • Answer customers' questions, and provide information on procedures or policies
  • Cash checks for customers
  • Weigh items sold by weight to determine prices
  • Calculate total payments received during a time period, and reconcile this with total sales
  • Compute and record totals of transactions
  • Sell tickets and other items to customers
  • Keep periodic balance sheets of amounts and numbers of transactions
  • Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
  • Sort, count, and wrap currency and coins
  • Process merchandise returns and exchanges
  • Request information or assistance using paging systems
  • Stock shelves, and mark prices on shelves and items
  • Compile and maintain non-monetary reports and records
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately
  • Post charges against guests' or patients' accounts
  • Offer customers carry-out service at the completion of transactions
  • Greet customers and ascertain what each customer wants or needs
  • Describe merchandise and explain use, operation, and care of merchandise to customers
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires
  • Compute sales prices, total purchases and receive and process cash or credit payment
  • Answer questions regarding the store and its merchandise
  • Prepare sales slips or sales contracts
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Maintain records related to sales
  • Demonstrate use or operation of merchandise
  • Prepare merchandise for purchase or rental
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations
  • Inventory stock and requisition new stock
  • Ticket, arrange and display merchandise to promote sales
  • Exchange merchandise for customers and accept returns
  • Clean shelves, counters, and tables
  • Help customers try on or fit merchandise
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
  • Estimate and quote trade-in allowances
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
  • Estimate quantity and cost of merchandise required, such as paint or floor covering
  • Bag or package purchases, and wrap gifts
  • Estimate cost of repair or alteration of merchandise
  • Rent merchandise to customers
  • Answer customers' questions about products, prices, availability, product uses, and credit terms
  • Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders
  • Estimate or quote prices, credit or contract terms, warranties, and delivery dates
  • Consult with clients after sales or contract signings to resolve problems and to provide ongoing support
  • Provide customers with product samples and catalogs
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences
  • Arrange and direct delivery and installation of products and equipment
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales
  • Negotiate details of contracts and payments, and prepare sales contracts and order forms
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports
  • Obtain credit information about prospective customers
  • Forward orders to manufacturers
  • Check stock levels and reorder merchandise as necessary
  • Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising
  • Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising
  • Train customers' employees to operate and maintain new equipment
  • Buy products from manufacturers or brokerage firms and distribute them to wholesale and retail clients.

Lifeguard

Us Aquatics
Beltsville, United States
05.2008 - 09.2009
  • Rescue distressed persons, using rescue techniques and equipment
  • Contact emergency medical personnel in case of serious injury
  • Patrol or monitor recreational areas such as trails, slopes, and swimming areas, on foot, in vehicles, or from towers
  • Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
  • Instruct participants in skiing, swimming or other recreational activities and provide safety precaution information
  • Warn recreational participants of inclement weather, unsafe areas, or illegal conduct
  • Complete and maintain records of weather and beach conditions, emergency medical treatments performed, and other relevant incident information
  • Inspect recreational equipment, such as rope tows, T-bars, J-bars, and chair lifts, for safety hazards and damage or wear
  • Provide assistance with staff selection, training, and supervision
  • Inspect recreational facilities for cleanliness
  • Observe activities in assigned areas, using binoculars, to detect hazards, disturbances, or safety infractions
  • Provide assistance in the safe use of equipment, such as ski lifts
  • Operate underwater recovery units
  • Participate in recreational demonstrations to entertain resort guests.

Janitor

Prince George's County Government
Largo, United States
05.2009 - 08.2009
  • Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created
  • Service, clean, and supply restrooms
  • Gather and empty trash
  • Clean building floors by sweeping, mopping, scrubbing, or vacuuming them
  • Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures
  • Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
  • Strip, seal, finish, and polish floors
  • Notify managers concerning the need for major repairs or additions to building operating systems
  • Requisition supplies and equipment needed for cleaning and maintenance duties
  • Clean windows, glass partitions, and mirrors, using soapy water or other cleaners, sponges, and squeegees
  • Steam-clean or shampoo carpets
  • Set up, arrange, and remove decorations, tables, chairs, ladders, and scaffolding to prepare facilities for events such as banquets and meetings
  • Clean and polish furniture and fixtures
  • Dust furniture, walls, machines, and equipment
  • Move heavy furniture, equipment, and supplies, either manually or by using hand trucks
  • Remove snow from sidewalks, driveways, and parking areas, using snow plows, snow blowers, and snow shovels, and spread snow melting chemicals
  • Clean laboratory equipment, such as glassware and metal instruments, using solvents, brushes, rags, and power cleaning equipment
  • Spray insecticides and fumigants to prevent insect and rodent infestation
  • Make adjustments and minor repairs to heating, cooling, ventilating, plumbing, and electrical systems
  • Drive vehicles required to perform or travel to cleaning work, including vans, industrial trucks, or industrial vacuum cleaners
  • Mow and trim lawns and shrubbery, using mowers and hand and power trimmers, and clear debris from grounds
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment
  • Clean chimneys, flues, and connecting pipes, using power and hand tools.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.

Education

Technical Learning Center
06.2015

Diploma -

Forestville Military Academy
06.2010

Some College (No Degree) - Criminal Justice

University of Phoenix
Tempe, AZ

Skills

  • Physical detention of suspects
  • Wealth management
  • CCTV tracking
  • Risk management
  • Internal Rate of Return (IRR)
  • Report writing abilities
  • Department reviews
  • Loss prevention background

Additional Information

  • Additional Skills , MD State Security Guard License 2019 DCJS Security Guard License 1023113 5/31/ 2019

Accomplishments

  • Promoted to Captain due to active and Professional activities that achieved a low incident and complain ratio.

Arrest

  • In 2017 I mad an arrest outside a night club involving a suspect with guns and drugs.

Timeline

Asset Protection Customer Host

Walmart
09.2021 - Current

Security Guard

Elite Security Services
01.2021 - 09.2022

Inbound Associate

Amazon.com LLC
09.2020 - 01.2021

Special Police Officer

Swata LLC
10.2016 - 03.2019

Special Police Officer

Allied Barton
08.2014 - 09.2016

Security Guard

Unified Protective Service
06.2014 - 10.2014

Security Guard

Securemedy
01.2013 - 05.2014

Sales Support

Jcpenney
11.2012 - 01.2013

Layaway Associate

Kmart
08.2011 - 12.2011

Lifeguard

American Pools
04.2011 - 10.2012

Sales Associate

Sears
02.2010 - 08.2011

Janitor

Prince George's County Government
05.2009 - 08.2009

Lifeguard

Us Aquatics
05.2008 - 09.2009

Technical Learning Center

Diploma -

Forestville Military Academy

Some College (No Degree) - Criminal Justice

University of Phoenix

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Tre Von Coward