Over fifteen years of customer service and technical support experience. Over ten years of experience in equipment maintenance working with a variety of complex electronic, mechanical, and pneumatic systems. Trained for and successfully managed preventive maintenance program with a three-year history of improved efficiency and cost savings. Proficient in planning, scheduling of work and supervision of employees. Experienced in spare parts ordering and inventory control. Dedicated professional, analytical thinker with excellent written, and effective verbal communication skills. Strong work ethic with high standards, attention to detail and team player.
Overview
20
20
years of professional experience
Work History
AMHS Construction Coordinator
World Wide Professional Solutions
12.2023 - Current
Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
Interviewed, hired, and trained new workers.
Held construction progress and regular status meetings with project team.
Kept projects on schedule and within budget while serving as project leader.
Developed and executed pre-construction milestones on project schedule.
Consulted with clients to define objectives and develop scopes.
Supervised day-to-day activities of team of contractors to promote productivity and efficient use of resources, maintaining on-time and under-budget project delivery.
Attended weekly on-site meetings with subcontractors and clients per month.
Achieved maximum cost effectiveness by providing value engineering for construction means and methods.
Enhanced project efficiency by streamlining communication between construction teams and stakeholders.
Formulated quality assurance and safety standards to comply with construction plans.
Mitigated potential risks by proactively identifying potential issues and implementing preventative measures.
Optimized resource utilization by regularly reviewing project estimates, budgets, and timelines for accuracy.
Collaborated with architects and engineers for seamless integration of design specifications into construction plans.
Ensured quality control through meticulous inspection of materials, workmanship, and adherence to building codes.
Provided technical guidance during all stages of projects, ensuring best practices were followed at every step.
Facilitated smooth handover of completed projects by preparing comprehensive closeout documentation packages for clients'' reference.
Coordinated training programs for construction personnel, enhancing their knowledge base as well as improving overall productivity levels onsite.
Expedited project completion with effective coordination of subcontractors, suppliers, and workforce scheduling.
Increased client satisfaction through consistent progress reporting and addressing concerns promptly.
Improved safety records by conducting regular site inspections and enforcing strict adherence to safety guidelines.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Inspected equipment and tools used for safe operation.
Developed and maintained positive relationships with clients and other stakeholders.
Administered disciplinary actions to workers violating safety regulations and company policies.
Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
Investigated and reported on accidents, injuries and near-miss incidents.
Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Communicated with stakeholders on job milestones.
AMHS Project Manager
Marketech International Corp
05.2023 - Current
Manage AMHS installation and coordinate with customers, contractors and sub-contractors on site. Responsible for creating detailed project schedule and budget. Responsible for monitoring the installation team’s adherence to the Project schedule, listing & maintaining milestone dates, system requirements, inventory records & material movement and spare shortages.
Manage staff, work schedules, project progress and resource allocation.
Coordinate with clients, Project Managers, and other construction management to determine budget and timeline.
Review pricing for design scope and change orders.
To prepare supporting document for payment request.
To be able to review the design on 2D (AutoCAD) and 3D (Navisworks) and issue RFI.
Coordinate materials and equipment delivery with vendors and suppliers.
Create schedules for workers and subcontractors.
Hire additional subcontractors and assign work accordingly.
Make changes in the operation as necessary to best meet construction deadlines.
Implement management techniques that are cost-effective and efficient.
Create daily, weekly report for the construction progress.
Monitor on-site activities by coordinating with contractors and trades.
To coordinate with superintendents and quality team for all required testing and inspection.
Assistant Site Manager/Site Manager
Muratec Machinery USA
01.2019 - 05.2023
Manage installation on-site and in charge of creating detailed project schedule. Manage AMHS system and coordinate with customers and other stakeholders on site. Responsible for monitoring the installation team’s adherence to the Project schedule, listing & maintaining milestone dates, system requirements, inventory records & material movement and spare shortages.
Responsible for project execution and deliverables including assuring a safe, quality and on-time installation. Supervise personnel at site when requested.
Read and understand project schedules, milestones and deliverables. Prepare installation working plan and schedule.
Manage installation site management documents including organizational chart and contact information.
Manage all logistics activities including reporting, receiving, moving and shipping not only domestic, but also international.
Identify project risk to safety, quality, and schedule.
Manage Murata and contractor project teams. Provide advice and guidance to team members.
Assure creation and adherence to installation site safety procedures.
Coordinate and direct installation resource plans at site to meet project requirements.
Manage installation quality plan and document control plan for projects.
Liaison with customer for all installation related activities. Manage communication with project stakeholders when requested.
Manage project changes, take corrective action, and update project plans and documentation.
Help facilitate project acceptance and handover by completing all installation paperwork.
Coordinate system hand-over with the customer and Service Dept.
Use KPI to monitor performance and identify area to address and be able to extract data and use it for analysis.
Installation Adjustment Lead
Muratec Machinery USA
01.2019 - 05.2023
Installation Adjustment Technician is part of the Site Project Team which is responsible for installing company equipment at customer’s facilities. The position is responsible for field commissioning AMHS equipment from first power application, through final acceptance testing with the customer.
Follow all corporate safety protocols and report unsafe conditions.
Perform routine installations and/or maintenance on assigned products.
Use supplied corporate processes to locate software revisions and appropriate documentation.
Perform log analysis of system errors during Qualification and test.
Provide on-the-job training to internal technician in routine operation, installation and troubleshooting of assigned products.
Effectively troubleshoot issues for both hardware and software.
Interact with multi-national and multi-language teams.
Prepare and submit all necessary paperwork and Status Reporting with supervision. Complete Daily Log Installation Reports.
Travel on short notice, as well as extended travel time (Domestic & International).
Input data to QAQC check sheet and report creation and submission to Installation Site Manager.
Attend daily in field white board meetings.
Work independently with minimum supervision, as needed.
Recommend technical solutions/resolutions to engineering groups.
Owner and Head Instructor
Elite Martial Arts Academy
01.2011 - 01.2020
Enthusiastic instructor with a focus on building self-confidence, character, and skill in students through mental and physical discipline. Encouraging, yet challenging approach allows all participants to progress at their own level by setting and achieving individual goals and to strive to teach the core skills involved with martial arts while instilling the values important to becoming an outstanding martial artist and all-around person.
Instructed students as young as 3 years old all the up to adults.
Developed class curriculum, exercises, and drills to meet the varying needs of students.
Promoted respect and discipline through individual challenges, partner work, and group activities.
Unique ability to focus on each individual student, endless patience and a deep belief in all students.
Certified Black Belt instructor in Taekwondo and Combat Hapkido.
Maintenance Technician
Cintas Corporation
01.2016 - 01.2019
Repairing, maintaining, installing, and troubleshooting industrial equipment, systems, and components, including but not limited to: washers, dryers, steam tunnels, conveyor systems, and boilers. Assist with executing preventive/predictive maintenance, resolving safety concerns, and maintaining an industrial laundry facility. Perform indoor and outdoor housekeeping. Adhere to Cintas’ health and safety policies and procedures while performing all duties.
Uses common tools including but not limited to: hand and power tools such as hammers, hoists, saws, drills, and wrenches, precision measuring instruments, and electrical and electronic testing devices.
Ensures safe operation of machinery, mechanical, electrical, pneumatic, and hydraulic systems equipment and components, following blueprints and schematics, operations manuals, manufacturer's instructions, and engineering specifications.
Troubleshoots sources of equipment problems.
Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
Inspects motors and belts, checks fluid levels, replaces filters, and performs other maintenance actions while following maintenance procedures.
Performs boiler chemical testing; records results in the log books; and makes necessary chemistry adjustments.
Cleans and lubricates shafts, bearings, gears, and other parts of location equipment.
Performs daily and weekly location and systems safety checks and repair and reports unsafe conditions immediately.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Performs high and low voltage electrical work procedures in accordance with NFPA 70E.
Performs Lockout/Tagout procedures where appropriate.
Assists with conserving maintenance resources by using equipment and supplies as needed to accomplish job results. Monitors equipment, parts, and supplies.
Maintains technical knowledge by attending educational workshops, reviewing technical publications, establishing professional networks, and attending job-required training.
Anticipates maintenance issues and takes corrective action to reduce or eliminate downtime.
Communicates with Management if there are any issues that may result in downtime for the operation.
Facility Automation Coordinator/Technical Support
Healthways Inc.
01.2006 - 01.2013
My primary responsibility is to provide customer and technical support 1200+ Fitness Clubs. Organize a list of fitness centers that will need to be contacted to establish a reporting method.
Supports and maintains effective relationships with Participating Locations.
Set-up a reporting method of new facilities to enable them to track member visits and report them to us for members visits payment.
Reviews monthly incoming visit data from Participating Locations using the Healthways tracking device and determines when the data is considered complete and ready to process.
Trouble-shoot card readers which have failed to upload visits to Healthways servers.
Coordinate conversions from the use of one reporting method to another, from using their own software to using the Healthways card reader, and vice versa.
Takes incoming calls from field staff/Participating Locations and performs basic research and problem resolution.
Senior Manager, Finance Controller (Asia Pacific) at Practus Professional Service Pvt Ltd, ECU World Wide (Allcargo)Senior Manager, Finance Controller (Asia Pacific) at Practus Professional Service Pvt Ltd, ECU World Wide (Allcargo)