Von Moore
Spring,TX
Summary
With over 11 years of sales experience, including roles as a Sales Manager, Finance & Insurance Manager, B2B Account Executive, and Field Sales professional. A self-driven and highly motivated individual who consistently meets and exceeds sales targets while maximizing gross profit. A competitive nature drives to always strive for excellence and come out on top. Always eager to take on new challenges, approaching them with a strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving my all to ensure surpassing business and personal goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Field Executive II
Comcast
02.2024 - Current
- Strategically worked and prospected newly developed construction neighborhood communities and residential properties, Selling multi products of Xfinity brand to new homeowners and existing residents. Products consisted of Fiber Internet , TV, Phone, Security Systems, & Mobility Services.
- Established and built relationships and rapport with New Home Build Sales offices & Communities, HOA Association's, & homeowners to gain trust to get my name out in the communities as a trusted source to do business with.
- Worked multiple vendor events to help promote the comcast and Xfinity brand to generate more prospects and business.
- Worked daily out in the field prospecting and hunting for new business to make sales and generate more leads for my sales funnel and pipeline. Hit anywhere from 30-60 new prospects daily.
- Worked with clients to understand their needs and wants to help me identify what products would work best for them and fit their needs.
- Helped customers with their mobility products by porting over numbers and activation of new and existing devices.
- Followed up with unsold prospects until I gained the sale or they told me they decided differently. Also followed up with sold prospects to make sure they are happy with services.
- Maximized each sale by selling multi products averaged 2.5 units per sale.
Hit monthly sales quotas and over achieved multiple product quotas by 200%
Business Account Manager
Spectrum Business
09.2022 - 07.2023
- B2B Sales Establishing and building relationships with small to medium sized businesses as well as managing a portfolio of new construction properties
- Selling telecommunication products (Internet, Phone, VOIP, Cable & Cell Phone Service)
- Strategic route planning on a daily basis to hit a certain number of cold calls, follow ups and appointments
- Managed sales funnel effectively and forecasted requirements across multiple business accounts
- Used Salesforce CRM database to help with route planning and cold calling strategies within my territory
- Listened to customer needs to identify solutions to help their business and recommend best products and services
- Built rapport with business and business owners to build an established relationship to earn a customer for life and also to help gain referrals and future prospects
- Closed deals and finalized the deal and documents needed
- Consistently hit sales quota and commission goals monthly by acquiring multiple clients throughout the month and selling multiple products to clients to hit unit and revenue goals.
- Designed customized sales proposals based on thorough analysis of client needs and expectations.
Sales Experience Manager
EchoPark
08.2021 - 08.2022
- Guide guest through the sales process for start to finish
- Go over business model to let guest know how we do business, so expectations are established from the beginning
- Sit down with guest to figure out their needs and wants are in their new vehicle to help find the right vehicle that fits them
- Walk around vehicle and set up test drive for guest
- Input trade information into the system so appraisal team can appraise trades
- Walk guest through credit applications process if financing vehicle
- Present final numbers with guest and sell protection products to guest to help protect their vehicle
- (ESC, Gap, Dent, Interior and Exterior) Close deal and make sure everything is set up for signing
- Sign all documents & paperwork with guest to finalize transaction
- Follow up on any unsold prospects.
- Maintained a 20 car average
- Top 5 Sales Experience Manager
- Maintained a 2k plus backend average on all deals
- 80% plus warranty penetration and Gap also averaging about 30% on Front End products
Senior Sales Executive
Jaguar Land Rover Frisco
11.2019 - 03.2021
- Average 10 units + a month
- Established and build relationships with clients to build rapport and create the best experience possible.
- Made over 30+ cold call daily and set at least 2 appointments a day to set me up for success
- Overcame clients objections too help keep pushing the deal forward.
- Maximized Profit on all car deals by building value in product and desking the deal.
- Maintain a high CSI score by delivering the best customer experience possible.
- Follow up with sold and unsold prospects daily.
- Strategically Negotiated all deals to maximize profit.
- Desk & Structure Deals in Reynolds & Reynolds Software system.
- Use Chase bank guidelines & rate sheets to accurately desk deals
- Load all information in back screen for finance department
- Collect down payments from customers before finance.
- Sell F&I products when presenting numbers to clients
Business Manager
Reliable Chevrolet
04.2019 - 11.2019
- Maintained a PRU average of $1800 while making sure I hit my warranty penetration of 65+%, and front end products of 35 to 55 %.
- Meet and greet the customer and transition them from sales to finance
- Build rapport with customers and gather information about their needs and how they use their vehicle to help build the right package that fit their needs.
- Sell finance and insurance products to clients
- (Service Contracts, Gap, Tire & Wheel, Ding & Dent, Skylink, and etc.)
- Strategically negotiated products, payment and interest rates to ensure I was maximizing every deal
- Ensure that the customer has the best finance experience possible to maintain high CSI scores
- Ensure that the transaction is compliant within the state and federal laws and regulations
- Make sure all documents are complete and ready to send to lenders for funding
- Work directly with the accounting department to make sure they have everything they need to process the transaction
- Submit client's applications to lenders to get approvals and rehash deals if needed to get approved
- Establish relationships with the banks to help with approvals and get exceptions if needed
- Help close deals and work with sales staff to train them to help them close more deals and handle F&I objections
Used Car Sales Manager / Finance Manager
Astro Lincoln
01.2018 - 03.2019
- Ensure dealerships policies and procedures are being followed
- Manage inventory using Vauto software
- Merchandise vehicles through Vauto
- Appraise vehicles and finalize trade appraisals
- Purchase vehicles through manheim auto auction
- Desk deals using Reynolds & Reynolds
- Ensure that traded and purchased vehicles are getting reconditioned to sell
- Ensure team members are following up with sold and unsold clients
- Team Meetings
- Training team members
- T.O Sales team clients to assist in closing deals
- Structure desked deals to maximize front & backend gross profits
- Submit structured deals to finance lenders for approvals
- Rehash deals for approvals
- Sell F&I products (extended warranties, gap insurance, road hazard protection, ding and dent protection and paint and fabric sealant)
- Ensure all F&I paperwork is signed and completed
- Collect clients payments
- Build and establish relationships with lenders
- Ensure financed deals are funded
- Ensure dealership is locked up at closing
- Ensure every customer and deal is logged on dealerships client log
- Manage internet leads and make sure they are getting answered in a timely manner
- Update vehicle pricing daily
- Pull credit reports through route one
- Interview and hire team members
Education
High school or equivalent - Basic
North Central Texas College
Corinth, TXSkills
- Salesforce CRM
- Negotiation
- Account management
- Cold calling
- Sales management
- B2B sales
- Customer service
- Leadership
- Presentation skills
- Telecommunications
- Managing Sales Pipeline
- Finance & Insurance Sales
Certification
Finance and Insurance Academy, Berkshire Hathaway Automotive, 04/01/19, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Field Executive II
Comcast
02.2024 - Current
Business Account Manager
Spectrum Business
09.2022 - 07.2023
Sales Experience Manager
EchoPark
08.2021 - 08.2022
Senior Sales Executive
Jaguar Land Rover Frisco
11.2019 - 03.2021
Business Manager
Reliable Chevrolet
04.2019 - 11.2019
Used Car Sales Manager / Finance Manager
Astro Lincoln
01.2018 - 03.2019
High school or equivalent - Basic
North Central Texas College
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